[
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKoOJrf4WAS68l7GbC_UFxeglcs5VrscYQkOfVP4smnfq9TmQ=s120-c-rp-mo-br100",
"displayName": "Dan Williams"
},
"reviewReply": {
"comment": "Thank you, Dan! We appreciate your kind words about Allan and Valerie. It's wonderful to hear that you felt welcomed and well-informed. Your feedback means a lot to us!",
"updateTime": "2026-07-24T02:02:12.383552Z"
},
"_id": "6a64046acc7c7f166d2c1064",
"reviewId": "AbFvOqmsegsbmXEJn-LUX9C-hruu3SnPUkgG3r6Zc8jvDba2cZRvcEWe7w0PpznTWqcU0o3qbab_KA",
"__v": 0,
"comment": "Allan and Valerie were great. Warm welcome, great information, testing, and explaining test results. Very professional and kind..",
"createTime": "2026-07-23T23:01:50.375573Z",
"disabled": false,
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmsegsbmXEJn-LUX9C-hruu3SnPUkgG3r6Zc8jvDba2cZRvcEWe7w0PpznTWqcU0o3qbab_KA",
"starRating": 5,
"updateTime": "2026-07-23T23:01:50.375573Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIA8hSXT0iCHiSEPqEz8WgJiEcUgxn5jPqgk6aV7P0Tkzp1EA=s120-c-rp-mo-br100",
"displayName": "Rob B."
},
"reviewReply": {
"comment": "Thank you, Rob, for sharing your experience! We're glad to hear that Mr. Kelso and Valerie made you feel comfortable and provided you with the information you needed without any pressure. It\u2019s great that you decided to come in and check your hearing.",
"updateTime": "2026-07-22T02:02:20.384588Z"
},
"_id": "6a6012b9cc7c7f166d2a3adb",
"reviewId": "AbFvOql8t7JvJj4Y2hxJDmeGXCUMKA_shJ5u7wUgDJkLfYgOdh_zv6ZvC_U8B61XfOIyVbSgw4ypew",
"__v": 0,
"comment": "I was concerned about my hearing but reluctant to make an appointment to have it checked. As it turns out my slight hearing loss is consistent with my age. There was no high pressure sales pitch to buy an aid. Mr. Kelso and Valerie were considerate and professional. Glad I went.......\"I'm not having an ear trumpet!\" - Lionel Hardcastle from As Time Goes By",
"createTime": "2026-07-21T21:42:26.908853Z",
"disabled": false,
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOql8t7JvJj4Y2hxJDmeGXCUMKA_shJ5u7wUgDJkLfYgOdh_zv6ZvC_U8B61XfOIyVbSgw4ypew",
"starRating": 5,
"updateTime": "2026-07-21T21:42:26.908853Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKqvldRp9RIFMcmFGceHUd5rP7nhhPxfA7TN99NJGk2b5xYrA=s120-c-rp-mo-br100",
"displayName": "Jeff Scott"
},
"reviewReply": {
"comment": "Thank you, Jeff, for taking the time to leave a review! Your feedback is appreciated.",
"updateTime": "2026-06-04T03:54:28.740192Z"
},
"_id": "6a20c7c7d819bb06beab294c",
"reviewId": "AbFvOqlX6Gb2urKJ9ENSXssQAX6AGTv-xyFbk13Q3ykfDlb4qQ3DqToeeEQoQOmG2gJJT-tpd4NKTA",
"__v": 0,
"createTime": "2026-06-03T21:56:01.690641Z",
"disabled": false,
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlX6Gb2urKJ9ENSXssQAX6AGTv-xyFbk13Q3ykfDlb4qQ3DqToeeEQoQOmG2gJJT-tpd4NKTA",
"starRating": 5,
"updateTime": "2026-06-03T21:56:01.690641Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKcJvPG8H4YVWzgRRhs3ddE3ywSPEIQNr-qSz0lL3vdh9a34A=s120-c-rp-mo-br100",
"displayName": "Teresa Connelly"
},
"reviewReply": {
"comment": "Thank you, Teresa, for taking the time to leave a review. We appreciate your support!",
"updateTime": "2026-05-29T03:50:23.120643Z"
},
"_id": "6a18df03d819bb06bea850b3",
"reviewId": "AbFvOqlKPo5bXuOJDN0TNeujHXRIs2w81tfYQJl64M-UZ-V8uxY_wKdWsSbb_QOIOe0mV5qpRLkw",
"__v": 0,
"createTime": "2026-05-28T06:54:44.037184Z",
"disabled": false,
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlKPo5bXuOJDN0TNeujHXRIs2w81tfYQJl64M-UZ-V8uxY_wKdWsSbb_QOIOe0mV5qpRLkw",
"starRating": 5,
"updateTime": "2026-05-28T06:54:44.037184Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJOBcVBSMam1PxztvBvJ5L890kYVGqC_hsDaBCPOuF2CMsuJQ=s120-c-rp-mo-br100",
"displayName": "Maria Lindsay"
},
"reviewReply": {
"comment": "Thank you, Maria! We're glad to hear that your appointment was a pleasant experience. We appreciate your feedback!",
"updateTime": "2026-05-15T03:45:21.452077Z"
},
"_id": "6a0669e10f173fbc415c5c30",
"reviewId": "AbFvOqmf_HGqvdboklgUJ0wXaFFVkMOTG1m4EE1pCGlW1Fhe0WdP91M-yfYgquvQeRRO_Hm5WdeMKQ",
"__v": 0,
"comment": "Appointment was a pleasant experience",
"createTime": "2026-05-14T11:55:05.766403Z",
"disabled": false,
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmf_HGqvdboklgUJ0wXaFFVkMOTG1m4EE1pCGlW1Fhe0WdP91M-yfYgquvQeRRO_Hm5WdeMKQ",
"starRating": 5,
"updateTime": "2026-05-14T11:55:05.766403Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKAl4XqrLlfgRs-W_BFxi7aE2fBmltofiXUc3xGJeL3WpGXLA=s120-c-rp-mo-ba12-br100",
"displayName": "Henri Petty"
},
"reviewReply": {
"comment": "Thank you, Henri, for taking the time to leave a review! Your feedback is appreciated.",
"updateTime": "2026-05-13T03:44:44.605742Z"
},
"_id": "6a03c6d90f173fbc415b3b65",
"reviewId": "AbFvOqk3ezvHSqoPN1-Vw4W_qnwGyU4YLR5LJ8kOLcnPYXoddBOa-b_XOr1M1LO_MTtcHaRFt4qO",
"__v": 0,
"createTime": "2026-05-12T18:47:20.148527Z",
"disabled": false,
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqk3ezvHSqoPN1-Vw4W_qnwGyU4YLR5LJ8kOLcnPYXoddBOa-b_XOr1M1LO_MTtcHaRFt4qO",
"starRating": 5,
"updateTime": "2026-05-12T18:47:20.148527Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKcB4e92QPs2VzlJp4P6WeDYpg-mVxl8_kSFhjMPsqy4ap26Q=s120-c-rp-mo-br100",
"displayName": "robert maguire"
},
"reviewReply": {
"comment": "Thank you, Robert, for taking the time to leave a review. We appreciate your support!",
"updateTime": "2026-05-01T07:00:31.124337Z"
},
"disabled": false,
"_id": "69f3f4e29d9722a9b6ef1189",
"reviewId": "AbFvOqnZPnq82a39WwGsQkclwOHaGEolfGsYIpZbnv2j08k_db4AzjofHZxcHPK-PaaMaopMrlNtEQ",
"__v": 0,
"createTime": "2026-04-30T21:05:55.564534Z",
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnZPnq82a39WwGsQkclwOHaGEolfGsYIpZbnv2j08k_db4AzjofHZxcHPK-PaaMaopMrlNtEQ",
"starRating": 5,
"updateTime": "2026-04-30T21:05:55.564534Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIidOEr5MAiAz26sFcUTli_xUeN4D8yVTLbyxGN85ou4viVxw=s120-c-rp-mo-br100",
"displayName": "Mary Massman"
},
"reviewReply": {
"comment": "Thank you, Mary, for your kind words! We're glad to hear that Alan took the time to explain everything and that our staff made you feel welcomed. Your feedback means a lot to us!",
"updateTime": "2026-04-29T03:38:44.863653Z"
},
"disabled": false,
"_id": "69f2a35c9d9722a9b6edfc97",
"reviewId": "AbFvOqlnilz9zPRIwX39smgz0C1hR0MzZTL-BW7eP7o28uLU9pxLL-dLZHIxsxSXp82RoCxuEFgPzA",
"__v": 0,
"comment": "Alan Kelso took a lot of time to explain everything carefully. Staff also very cordial and inviting.",
"createTime": "2026-04-29T01:27:36.829192Z",
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlnilz9zPRIwX39smgz0C1hR0MzZTL-BW7eP7o28uLU9pxLL-dLZHIxsxSXp82RoCxuEFgPzA",
"starRating": 5,
"updateTime": "2026-04-29T01:27:36.829192Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIeX2MtvLuan3CysvtYNMIb_MVn9vlf6Ld9vz1VJLJPYmVUMg=s120-c-rp-mo-br100",
"displayName": "Dave Shreve"
},
"reviewReply": {
"comment": "Thank you, Dave! We appreciate your kind words about Alan and Valerie. It\u2019s great to hear that their knowledge and support have made a positive impact on your experience.",
"updateTime": "2026-04-29T03:38:44.814696Z"
},
"disabled": false,
"_id": "69f151d69d9722a9b6ed6182",
"reviewId": "AbFvOqmIQiD8TaUuGtpM2Av2YPCUgnRv1n_tA9GKrjzY9-2wkktEHHJ6reeEtV-FPLPb4nlMvcibNQ",
"__v": 0,
"comment": "Alan & Valerie are always very friendly and helpful. Alan is extremely knowledgeable about hearing aids and can resolve any issues or questions that I have. I appreciate them both very much. They\u2019re awesome.",
"createTime": "2026-04-28T21:12:38.542837Z",
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmIQiD8TaUuGtpM2Av2YPCUgnRv1n_tA9GKrjzY9-2wkktEHHJ6reeEtV-FPLPb4nlMvcibNQ",
"starRating": 5,
"updateTime": "2026-04-28T21:12:38.542837Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJfU3fqs7xr3Ov-vQJJpS9oGzxHE-3BnKcw_8okeiVjjUUuBA=s120-c-rp-mo-br100",
"displayName": "Mary-Catherine Cramer"
},
"reviewReply": {
"comment": "Thank you, Mary-catherine, for your feedback! We appreciate your support and look forward to hearing from you again.",
"updateTime": "2026-04-23T03:40:31.124748Z"
},
"disabled": false,
"_id": "69e968366e7680b9da552e8e",
"reviewId": "AbFvOql5cxIOokZQ5upOaQ3y4hhRQbam0x1Y7skNF0hcBv3pXegcEEesQF4uewJVAitf008ioqOBJg",
"__v": 0,
"createTime": "2026-04-23T00:11:29.649710Z",
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOql5cxIOokZQ5upOaQ3y4hhRQbam0x1Y7skNF0hcBv3pXegcEEesQF4uewJVAitf008ioqOBJg",
"starRating": 5,
"updateTime": "2026-04-23T00:11:29.649710Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKbIqeQX-CLONoVu2wkL3GCjym5SzLkL2xUoa0pxBBp4ZvxnA=s120-c-rp-mo-br100",
"displayName": "Joe Costa"
},
"reviewReply": {
"comment": "Thank you, Joe! We're glad you appreciated the excellent service and professionalism. Your feedback means a lot to us!",
"updateTime": "2026-04-17T03:39:10.480300Z"
},
"disabled": false,
"_id": "69e17f366e7680b9da514e01",
"reviewId": "AbFvOqmESMt4Ze-Xw9UQ5LYJ0XsVQIO2K1LtPHnItA58flAnlrxASgeldkQNlc_f5ZGFOLS3rarMyg",
"__v": 0,
"comment": "Excellent service, professional, on time and quick!",
"createTime": "2026-04-16T19:38:13.863511Z",
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmESMt4Ze-Xw9UQ5LYJ0XsVQIO2K1LtPHnItA58flAnlrxASgeldkQNlc_f5ZGFOLS3rarMyg",
"starRating": 5,
"updateTime": "2026-04-16T19:38:13.863511Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI2wCHUgEZLrxebZKT9iPOoe5D35t72OVLgSeuR4uoieynEYA=s120-c-rp-mo-br100",
"displayName": "Doug and Wendy St. Pierre"
},
"reviewReply": {
"comment": "Thank you, Doug! We appreciate your kind words about our respectful service and are glad to hear you had a great experience.",
"updateTime": "2026-04-10T03:54:23.839300Z"
},
"disabled": false,
"_id": "69d844b86e7680b9da4b862c",
"reviewId": "AbFvOqlqh0PQIc7JFAdjtvzwXoGHiJNM2EUqFb9PNkZ3TFy1o-QwwcfqLmTuEO17sw2orQGhxfGFWQ",
"__v": 0,
"comment": "Always great respectful service",
"createTime": "2026-04-09T20:47:46.340653Z",
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlqh0PQIc7JFAdjtvzwXoGHiJNM2EUqFb9PNkZ3TFy1o-QwwcfqLmTuEO17sw2orQGhxfGFWQ",
"starRating": 5,
"updateTime": "2026-04-09T20:47:46.340653Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLu7t9nw9NkSJ72AhG_L6qeXfvHYzYKl-lgkG3GDmsyMzMMHw=s120-c-rp-mo-br100",
"displayName": "Tanis Crocitto"
},
"reviewReply": {
"comment": "Thank you, Tanis, for taking the time to leave a review. We appreciate your support!",
"updateTime": "2026-04-10T03:54:23.069747Z"
},
"disabled": false,
"_id": "69d844b86e7680b9da4b862d",
"reviewId": "AbFvOqlfzkSXT0eSTl054yUCiks8gxzpR8TY1ZkwtrTcWeAoCZ6IxgUGOoS3owKJDLb7osWb76Qc",
"__v": 0,
"createTime": "2026-04-09T14:58:17.098826Z",
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlfzkSXT0eSTl054yUCiks8gxzpR8TY1ZkwtrTcWeAoCZ6IxgUGOoS3owKJDLb7osWb76Qc",
"starRating": 5,
"updateTime": "2026-04-09T14:58:17.098826Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLAUeV_XxeyuavvUeISlRIc6LwJ2cMvBhgt82rwrT_fzMbr7_Y=s120-c-rp-mo-br100",
"displayName": "David Boyce"
},
"reviewReply": {
"comment": "Thank you, David, for your positive feedback! We're glad to hear that the benefits and features of the hearing aid were clearly explained. Your satisfaction is important to us.",
"updateTime": "2026-03-27T03:39:19.529770Z"
},
"disabled": false,
"_id": "69c5cfee08c81aa1cd6bbcb4",
"reviewId": "AbFvOqlUaRTxJp5JxI3CsLSJZ0TJGvU7aZqRSfWLRnIBeJJYgKGioNCMiG4wkguCqc07WZYjhkqBvw",
"__v": 0,
"comment": "My benefits were explained in detail, and the features of the hearing aid were also covered in detail.",
"createTime": "2026-03-26T20:24:26.991030Z",
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlUaRTxJp5JxI3CsLSJZ0TJGvU7aZqRSfWLRnIBeJJYgKGioNCMiG4wkguCqc07WZYjhkqBvw",
"starRating": 5,
"updateTime": "2026-03-26T20:24:26.991030Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ8njxNBnhM7tC9LLTC3jJYjxHDl9HN2zmhRtrOS8pOCeVrJQ=s120-c-rp-mo-br100",
"displayName": "billy morris"
},
"reviewReply": {
"comment": "Thank you, Billy! We're grateful for your kind words and are glad to hear you felt well treated by our team. Your satisfaction with our knowledge and service means a lot to us!",
"updateTime": "2026-03-19T03:52:25.181640Z"
},
"disabled": false,
"_id": "69bb43b708c81aa1cd67a397",
"reviewId": "AbFvOqn7t4opdKRHgx8utM65sfDZOuTz27_5GbcS60ehY9ip_pcjgGec7gt0-TiC9lVmO71dDCKRMw",
"__v": 0,
"comment": "Best Hearing aid center in the country \u2026. Very professional and treated with southern hospitality at all times \u2026 very knowledgeable of the hearing aid industry and keeps you up to date on any new technology on the Horizon\u2026",
"createTime": "2026-03-18T22:55:02.618686Z",
"location": "65f36d83c7fb1ad955d55da1",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqn7t4opdKRHgx8utM65sfDZOuTz27_5GbcS60ehY9ip_pcjgGec7gt0-TiC9lVmO71dDCKRMw",
"starRating": 5,
"updateTime": "2026-03-18T22:55:02.618686Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLH1Ps1y5fpbqq8Ta-eBg5yD_R7s1XP5e55gNtYRboblBEX6g=s120-c-rp-mo-br100",
"displayName": "Mickey Roland"
},
"reviewReply": {
"comment": "Thank you, Mickey! We're glad to hear that you found the explanations detailed and helpful. Your feedback means a lot to us!",
"updateTime": "2026-02-20T03:45:21.861798Z"
},
"disabled": false,
"_id": "6997ad3329cc9dc29217ac73",
"reviewId": "AbFvOql2QikwZ71kqRsGV9cFoHzX2G0N2_Ky0zqd2ZK0kWv4EVNAudlxp5mKdPzxhjWdYAzuEdukCg",
"starRating": 5,
"comment": "Explained everything in detail",
"createTime": "2026-02-19T22:10:41.972013Z",
"updateTime": "2026-02-19T22:10:41.972013Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOql2QikwZ71kqRsGV9cFoHzX2G0N2_Ky0zqd2ZK0kWv4EVNAudlxp5mKdPzxhjWdYAzuEdukCg",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXIeOSjaB0BjOtJtb0QSkPpOy7oDNkRYWTkQhBVpfvBLBF4IbfT=s120-c-rp-mo-br100",
"displayName": "Della LaPierre"
},
"reviewReply": {
"comment": "Thank you, Della, for your review! We appreciate your feedback and look forward to serving you again.",
"updateTime": "2026-02-20T03:45:22.494245Z"
},
"disabled": false,
"_id": "6997ad3329cc9dc29217ac71",
"reviewId": "AbFvOqkSJWrs4qqvBM9UJI4iOOisEg3SqZCM6KIaSxolvdMqAaWQY9t7FtWYIX6B60oPV7iruBYF2Q",
"starRating": 5,
"createTime": "2026-02-19T22:04:04.678497Z",
"updateTime": "2026-02-19T22:04:04.678497Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkSJWrs4qqvBM9UJI4iOOisEg3SqZCM6KIaSxolvdMqAaWQY9t7FtWYIX6B60oPV7iruBYF2Q",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUR4STHsvl5zKOflS9cqBePHAD6vxKGbmyFIopgsNCsD-PwB21N=s120-c-rp-mo-ba12-br100",
"displayName": "Della L"
},
"reviewReply": {
"comment": "Thank you, Della, for taking the time to leave a review. We appreciate your support!",
"updateTime": "2026-02-20T03:45:23.093174Z"
},
"disabled": false,
"_id": "6997ad3329cc9dc29217ac77",
"reviewId": "AbFvOqkxAFCIi_kcZ7CqjcUrABAAGum-eRewmekzdQ7rCU5tiGLuhHHltUsdnXWZRC77Rb_9vLsD",
"starRating": 5,
"createTime": "2026-02-19T22:03:45.148797Z",
"updateTime": "2026-02-19T22:03:45.148797Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkxAFCIi_kcZ7CqjcUrABAAGum-eRewmekzdQ7rCU5tiGLuhHHltUsdnXWZRC77Rb_9vLsD",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLdfNarmIh-UcU0B6OJ-HIder16ZHVVHT0y-4LkLvTeaDc9dw=s120-c-rp-mo-br100",
"displayName": "Tammy"
},
"reviewReply": {
"comment": "Thank you, Tammy! We're glad to hear you felt welcomed and that we could accommodate you today. Your satisfaction means a lot to us!",
"updateTime": "2026-02-18T02:45:04.274632Z"
},
"disabled": false,
"_id": "699509dd06ed196eb82ebf1c",
"reviewId": "AbFvOqmI_taj8LwaOh-ryltef_tIo6PiijSHtTnBXGA1e6p1kRO-CvMW5ISvrwW1wj_V7K7JtT8t5Q",
"starRating": 5,
"comment": "They are always so friendly and attentive to my needs. They even took me earlier than my appointment today since I was already in the neighborhood.",
"createTime": "2026-02-17T19:56:11.702405Z",
"updateTime": "2026-02-17T19:56:11.702405Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmI_taj8LwaOh-ryltef_tIo6PiijSHtTnBXGA1e6p1kRO-CvMW5ISvrwW1wj_V7K7JtT8t5Q",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI6VvJYjJiMY2FrRCm8h3JCjYpjbLr2rVXyBS2kdON7vgKSAw=s120-c-rp-mo-br100",
"displayName": "Mike Butts"
},
"reviewReply": {
"comment": "Thank you, Mike, for taking the time to leave a review! We appreciate your support and are here to help if you have any questions or feedback.",
"updateTime": "2026-02-04T02:47:13.545714Z"
},
"disabled": false,
"_id": "698293c5c8db7f12861d76fb",
"reviewId": "AbFvOqmoFDr1o0HoAZW247COMXIcxXPXXELIFtklrpH8KAHe1RFwRm3y_TCtvDhyOXhcR2QiRuSe9A",
"starRating": 5,
"createTime": "2026-02-03T22:06:42.785313Z",
"updateTime": "2026-02-03T22:06:42.785313Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmoFDr1o0HoAZW247COMXIcxXPXXELIFtklrpH8KAHe1RFwRm3y_TCtvDhyOXhcR2QiRuSe9A",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKJW8ID9ctEF7n4dvL6CtAlnc3YEIIVu9PonqiozusJlMg03A=s120-c-rp-mo-br100",
"displayName": "Louis Kersey"
},
"reviewReply": {
"comment": "Thank you, Louis, for your feedback! We're glad to hear that your appointment was quick and efficient. We appreciate you taking the time to share your experience.",
"updateTime": "2026-01-29T02:54:37.101576Z"
},
"disabled": false,
"_id": "697aac4dc8db7f1286c33026",
"reviewId": "AbFvOqlkeM6Hm3HrC56PHhDHay6QDSv9DKoICkE2DBnYjpVl_8FwzWXUMFtdiLJWqqcG1pT4HbNwRg",
"starRating": 5,
"comment": "I had an appointment today for a cleaning and check out on my hearing aids in 5 minutes I was finished and on my way",
"createTime": "2026-01-28T23:27:11.517612Z",
"updateTime": "2026-01-28T23:27:11.517612Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlkeM6Hm3HrC56PHhDHay6QDSv9DKoICkE2DBnYjpVl_8FwzWXUMFtdiLJWqqcG1pT4HbNwRg",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocL4mzT1BqfxePc_heFYONrWh1tK3-mDgF2D06JKMvngCiOLoA=s120-c-rp-mo-br100",
"displayName": "Kathy Buckingham"
},
"reviewReply": {
"comment": "Thank you, Kathy! We're so glad to hear you're enjoying better hearing. Your satisfaction means a lot to us!",
"updateTime": "2026-01-28T02:42:21.764835Z"
},
"disabled": false,
"_id": "697aac4dc8db7f1286c3302b",
"reviewId": "AbFvOqm8JpaV2u6L3MQeutFuv7qcvbhbL6iK-cgglD0EGyEVNXRtdSqCuTLynJo1MxPh-HoJhbwHAg",
"starRating": 5,
"comment": "Totally good hearing now.",
"createTime": "2026-01-27T22:19:02.530405Z",
"updateTime": "2026-01-27T22:19:02.530405Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqm8JpaV2u6L3MQeutFuv7qcvbhbL6iK-cgglD0EGyEVNXRtdSqCuTLynJo1MxPh-HoJhbwHAg",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUux9_WuG8FfE0tYc7IMUij72P8IehBAzluoN1KDJKx2w83qT6d=s120-c-rp-mo-ba12-br100",
"displayName": "Daniel L. Smith"
},
"reviewReply": {
"comment": "Thank you, Daniel, for your kind words! We're glad to hear that you had a positive experience and found the process educational. Your satisfaction with the Omega hearing health system means a lot to us.",
"updateTime": "2026-01-23T07:01:42.991561Z"
},
"disabled": false,
"_id": "6972cc4a90289a3bd7f9691c",
"reviewId": "AbFvOqnQRE1sh__JUFhDZW0rSZozGIr6CJEfSw0gTWM90WaHAmO8_mcBBh-3DxcE2haatEXI38Ds0w",
"starRating": 5,
"comment": "Professional service with outstanding discussion and process testing. Appointment began on time, was never rushed, highly educational, and ended with my decision to acquire the Omega hearing health system. Very satisfied customer.",
"createTime": "2026-01-22T20:52:56.323169Z",
"updateTime": "2026-01-22T20:52:56.323169Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnQRE1sh__JUFhDZW0rSZozGIr6CJEfSw0gTWM90WaHAmO8_mcBBh-3DxcE2haatEXI38Ds0w",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXQmeCymV6GgrLOtF4mpIfkk_WRdRSEjNuJu-QkJXi2_VBK60JL0g=s120-c-rp-mo-ba12-br100",
"displayName": "Gail Kelly"
},
"reviewReply": {
"comment": "Thank you, Gail! We're so glad to hear that you had a positive experience with our friendly staff and that your questions were answered clearly. Your feedback means a lot to us!",
"updateTime": "2026-01-22T02:58:08.756225Z"
},
"disabled": false,
"_id": "69717375a0923e163f968e12",
"reviewId": "AbFvOqmoADIW2PLeVCBpZ_Eu7Jad1_6gbuKTGUJEO9BzGxOIgFs-7m9kCvfW3k1ba6PRMDK4u6Dn6g",
"starRating": 5,
"comment": "Very nice and friendly staff. Explains everything clearly. All questions asked were answered. Great environment.",
"createTime": "2026-01-21T21:44:53.827098Z",
"updateTime": "2026-01-21T21:44:53.827098Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmoADIW2PLeVCBpZ_Eu7Jad1_6gbuKTGUJEO9BzGxOIgFs-7m9kCvfW3k1ba6PRMDK4u6Dn6g",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjV4LbO0W09rQhNLfRpZaMGGsstMoLJKtfBOu8Yeiq9lsTlyQxY=s120-c-rp-mo-br100",
"displayName": "Wayne walther"
},
"reviewReply": {
"comment": "Thank you, Wayne! We're glad you found our team helpful and knowledgeable. Your feedback means a lot to us!",
"updateTime": "2026-01-09T02:49:09.462042Z"
},
"disabled": false,
"_id": "6960c2899b6efa00b8fd25f1",
"reviewId": "AbFvOqnWdsrozAS8B_1ltzjzD1U_I66D6KQfHRX9IQ16bTCn12ePkjTg_wqHrdN4cDoBVHdKIHHtRA",
"starRating": 5,
"comment": "Very helpful and knowledgeable",
"createTime": "2026-01-08T21:14:12.511708Z",
"updateTime": "2026-01-08T21:14:12.511708Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnWdsrozAS8B_1ltzjzD1U_I66D6KQfHRX9IQ16bTCn12ePkjTg_wqHrdN4cDoBVHdKIHHtRA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXWbRxwKjKVhmVzt2DhoL1of8qBZX6AptEv2J7a_YnepzzWtSPHNg=s120-c-rp-mo-br100",
"displayName": "Diane Goodwin"
},
"reviewReply": {
"comment": "Thank you, Diane, for taking the time to leave a review. We appreciate your support!",
"updateTime": "2025-12-21T02:46:19.872745Z"
},
"disabled": false,
"_id": "694744d49b6efa00b81fe664",
"reviewId": "AbFvOqmgh37VO2opSk6KoM_KwIqhuI9vBc-v2fE1bdvKiLcuGHFq58xt8Z26T0bIrVSH_iGwWeeUug",
"starRating": 5,
"createTime": "2025-12-20T14:03:44.364003Z",
"updateTime": "2025-12-20T14:03:44.364003Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmgh37VO2opSk6KoM_KwIqhuI9vBc-v2fE1bdvKiLcuGHFq58xt8Z26T0bIrVSH_iGwWeeUug",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI33vxkJy5EJl3PnLtg5cJ7LKLusDJu-OQ2T22Nc9SIcFyiBA=s120-c-rp-mo-br100",
"displayName": "Joseph Rutchauskas"
},
"reviewReply": {
"comment": "Thank you, Joseph, for your kind words! We're glad you experienced efficient and timely service and felt comfortable during your appointment. Your satisfaction means a lot to us!",
"updateTime": "2025-12-17T02:53:23.297533Z"
},
"disabled": false,
"_id": "69420462c81909f1ef3a0fe2",
"reviewId": "AbFvOqn_McWzWRcQnm4MifK7ErVyzK-rt-WV_JIy8ieUt--UUKhzasBp3h1V74NGR3Y4KWpXqI6lxw",
"starRating": 5,
"comment": "Efficient and timely service, never hurried out of an appointment.",
"createTime": "2025-12-16T20:56:39.887512Z",
"updateTime": "2025-12-16T20:56:39.887512Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqn_McWzWRcQnm4MifK7ErVyzK-rt-WV_JIy8ieUt--UUKhzasBp3h1V74NGR3Y4KWpXqI6lxw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocL9AqtrTyDL6h-IfKt4e3BS_v2Lazm3RGUnpdWUTXQSQssS=s120-c-rp-mo-br100",
"displayName": "Mark"
},
"reviewReply": {
"comment": "Thank you, Mark, for your kind words! We're glad to hear that you found our team knowledgeable and helpful. Your support means a lot to us.",
"updateTime": "2025-12-10T07:02:10.529031Z"
},
"disabled": false,
"_id": "6938ca49c81909f1eff49424",
"reviewId": "AbFvOqkQsXqrNey-2On1JNDBdpNVXCuYUV6rX1CHeP6xBZiRy89QYUIwdwrBrRFCDse-xllIfefyJg",
"starRating": 5,
"comment": "Very knowledgeable and helpful",
"createTime": "2025-12-09T21:48:10.930829Z",
"updateTime": "2025-12-09T21:48:10.930829Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkQsXqrNey-2On1JNDBdpNVXCuYUV6rX1CHeP6xBZiRy89QYUIwdwrBrRFCDse-xllIfefyJg",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIEg_0rVR6rtGmamt2LQ8xZg3HUG4JXLligA05rZkTWiuwOXQ=s120-c-rp-mo-br100",
"displayName": "Mary Green"
},
"reviewReply": {
"comment": "Thank you, Mary, for your 5-star rating! We appreciate your support.",
"updateTime": "2025-11-19T02:48:27.751883Z"
},
"disabled": false,
"_id": "691e5df8d9a366e537867ea6",
"reviewId": "AbFvOqlZ-yPprHi969382nYo2s42VZcvrfNNOj0Px7wxv0RanubDbFn4ouO_y_f5Ny2e3RbhE6jX0w",
"starRating": 5,
"createTime": "2025-11-19T00:42:45.474670Z",
"updateTime": "2025-11-19T00:42:45.474670Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlZ-yPprHi969382nYo2s42VZcvrfNNOj0Px7wxv0RanubDbFn4ouO_y_f5Ny2e3RbhE6jX0w",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI3Pd2Lfzmz22AcltiGPEKsdghiUIJD2J1fbTc2oLv8Tljnkw=s120-c-rp-mo-br100",
"displayName": "Brian Baldus"
},
"reviewReply": {
"comment": "Thank you, Brian, for the 5-star rating! We appreciate your support.",
"updateTime": "2025-11-10T02:48:07.299602Z"
},
"disabled": false,
"_id": "6912807f8a8be730f5dcf194",
"reviewId": "AbFvOqkOzLxPV9PRbiDDXWnlI4_7hY-NRJ1phwrAVzv5XSEh1zRByY7UXoXET46P9Sm3K1BPO5Zlxg",
"starRating": 5,
"createTime": "2025-11-09T19:43:35.606707Z",
"updateTime": "2025-11-09T19:43:35.606707Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkOzLxPV9PRbiDDXWnlI4_7hY-NRJ1phwrAVzv5XSEh1zRByY7UXoXET46P9Sm3K1BPO5Zlxg",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJufxxYIyCCMdCrqUvjUJVWl8zJNfvfqTUhOP0jGneAMv0GqQ=s120-c-rp-mo-br100",
"displayName": "Stephen Bollman"
},
"reviewReply": {
"comment": "Thank you, Stephen, for your 5-star rating! We appreciate your support.",
"updateTime": "2025-11-07T02:57:07.195822Z"
},
"disabled": false,
"_id": "690fdd6c7c490d831c7751ef",
"reviewId": "AbFvOqnl4lb04Biq2pyD7vCZKa7cBrqz-fzbYaBVCHyt_xDQE-IEMDax-FL0UQX2XbdZKVgOzhInvA",
"starRating": 5,
"createTime": "2025-11-06T19:00:41.512560Z",
"updateTime": "2025-11-06T19:00:41.512560Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnl4lb04Biq2pyD7vCZKa7cBrqz-fzbYaBVCHyt_xDQE-IEMDax-FL0UQX2XbdZKVgOzhInvA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI29uNuPA0t03Xc2vlC1_gMNDn9ueYiZ0gCpvOFdFTGDB6fAg=s120-c-rp-mo-br100",
"displayName": "Pamala Swaney"
},
"reviewReply": {
"comment": "Thank you, Pamala, for your kind words! We appreciate your feedback and are glad you had a positive experience with our team.",
"updateTime": "2025-11-05T03:03:26.158195Z"
},
"disabled": false,
"_id": "690a976cdd1bfcb79bf70535",
"reviewId": "AbFvOqmiT8OcxCw8ngVlC8x6oirdQwwZEi6bKR-9lXk0k_Nn5OOeXfd0T5ITd4nM7zNwVz30MbNPIw",
"starRating": 5,
"comment": "US Hearing Center (Amelia Island) was incredibly accommodating and professional when my hearing aids needed repair. They provided me with replacement hearing aids right away and showed genuine care and concern throughout the process. Thank you!\ud83d\udc4d",
"createTime": "2025-11-04T19:19:00.940804Z",
"updateTime": "2026-06-04T22:25:56.071182Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmiT8OcxCw8ngVlC8x6oirdQwwZEi6bKR-9lXk0k_Nn5OOeXfd0T5ITd4nM7zNwVz30MbNPIw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVJJJggHDvsvxuDOyEfE7jE1lUZj_3STFh7_bcnFZxLhMVBEUg=s120-c-rp-mo-br100",
"displayName": "Elaine Powley"
},
"reviewReply": {
"comment": "Thank you, Elaine, for your 5-star rating! We appreciate your support and are glad to have you with us.",
"updateTime": "2025-11-10T20:03:17.690834Z"
},
"disabled": false,
"_id": "6902ae6c48397a4a3d06f9ff",
"reviewId": "AbFvOqlHR4GjWLJ2SBJPrev_3c2V1KkNbk83LxiK3Vo43Ks7rWjL1LS1WwVD8i7jIsu9xj9owZGCvg",
"starRating": 5,
"createTime": "2025-10-29T20:41:42.295588Z",
"updateTime": "2026-05-26T22:32:15.676498Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlHR4GjWLJ2SBJPrev_3c2V1KkNbk83LxiK3Vo43Ks7rWjL1LS1WwVD8i7jIsu9xj9owZGCvg",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0,
"comment": "When I need service for my hearing aids they are always there to help me! They are the best!!!"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocK-29IOkiwi-11JXr_4_UhCsXvw5C9-vymvsi-1Fbu4DwFPNQ=s120-c-rp-mo-br100",
"displayName": "Larry Milligan"
},
"reviewReply": {
"comment": "Thank you, Larry, for your kind words! We appreciate your feedback and are glad you had a nice experience.",
"updateTime": "2025-11-10T20:14:39.973405Z"
},
"disabled": false,
"_id": "68fac56f61f881a65a0ef764",
"reviewId": "AbFvOqkLlw2p_YzLxwMSdMlnhrfJ4n1LlAYMnWzh77UcvPAhyNWTWcOa71FDONHv8cpDEB9auEIuvQ",
"starRating": 5,
"comment": "Very nice",
"createTime": "2025-10-23T20:00:22.622778Z",
"updateTime": "2025-10-23T20:00:22.622778Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkLlw2p_YzLxwMSdMlnhrfJ4n1LlAYMnWzh77UcvPAhyNWTWcOa71FDONHv8cpDEB9auEIuvQ",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI3uitpNbRjwDBmhhQvMonW11H7pmyc4xS1A6YrPo8EAKyt3w=s120-c-rp-mo-br100",
"displayName": "darrell henn"
},
"reviewReply": {
"comment": "Thank you, Darrell! We're glad to hear you find our team helpful; we appreciate your kind words!",
"updateTime": "2025-10-15T15:17:09.527327Z"
},
"disabled": false,
"_id": "68e850576bb5a75c803eb834",
"reviewId": "AbFvOqlLwMpYzGiiucNguVQmlPewIfLd98K9MNs6f0zNFgu7DeuROEBBgprCjpmwsP2ecI70oviU",
"starRating": 5,
"comment": "Great people to work with they always help",
"createTime": "2025-10-08T15:20:01.085921Z",
"updateTime": "2025-10-08T15:20:01.085921Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlLwMpYzGiiucNguVQmlPewIfLd98K9MNs6f0zNFgu7DeuROEBBgprCjpmwsP2ecI70oviU",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXjhgZPeLmSCcbOVGxKwkxJymWwYv9-WiOGBsEJYg84iFMO-pToQg=s120-c-rp-mo-ba12-br100",
"displayName": "Douglas St.pierre"
},
"reviewReply": {
"comment": "Thank you, Douglas, for your kind words; we appreciate your recognition of our great staff and services!",
"updateTime": "2025-10-15T14:41:34.506517Z"
},
"disabled": false,
"_id": "68d489d793f247dee5359bfd",
"reviewId": "AbFvOqnPcGQZuhz-3XIOub_f2Ccw2CkW6iQIEVTCkHJF9JTGxyfkmm6IaNuKBWDZMNOHNW1-d6TR",
"starRating": 5,
"comment": "Always great staff and services\nI appreciate it",
"createTime": "2025-09-24T22:19:29.235138Z",
"updateTime": "2025-09-24T22:19:29.235138Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnPcGQZuhz-3XIOub_f2Ccw2CkW6iQIEVTCkHJF9JTGxyfkmm6IaNuKBWDZMNOHNW1-d6TR",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIrek7kC0-IYZ83tTQWFUbXdBpA6dzo8a7ZhLkt6fysXPnUzw=s120-c-rp-mo-br100",
"displayName": "Patty Johnson"
},
"reviewReply": {
"comment": "Thank you, Patty! We're glad to hear you found our team friendly and knowledgeable, and we appreciate your trust in us for your hearing aids.",
"updateTime": "2025-09-04T16:56:24.051692Z"
},
"disabled": false,
"_id": "68ae4e2d9af05b2e757cc38d",
"reviewId": "AbFvOqlspggvzFYmmFFAIR2jm8QJr_w2FMJtgdcePHosJ-jwrW6wPIhkz1jg145oTkLwt5W6uaAjAg",
"starRating": 5,
"comment": "Very friendly well versed in the issue of meneirs. Will be using them for my hearing aids",
"createTime": "2025-08-26T14:55:08.536905Z",
"updateTime": "2025-08-26T14:55:08.536905Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlspggvzFYmmFFAIR2jm8QJr_w2FMJtgdcePHosJ-jwrW6wPIhkz1jg145oTkLwt5W6uaAjAg",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJzwEGS5HCdZlM13bWBqVj8zvDkkhPodO4MUNzgWo_x9NYq1g=s120-c-rp-mo-ba12-br100",
"displayName": "Andrea DeNight"
},
"reviewReply": {
"comment": "Thank you for your feedback about our staff. We appreciate your kind words about our caring staff!",
"updateTime": "2025-08-01T14:00:23.346344Z"
},
"disabled": false,
"_id": "688c15999de01c53888bc0ac",
"reviewId": "AbFvOqlM4P_lWP2DctqQUBNKbsi7f7PBXsiuWZv0Pdy0imxuZ32mXBKZVAL81UDsOcKtmxM7QL53WA",
"starRating": 5,
"comment": "Lovely staff. So kind and patient with my 90 yr old Mom.",
"createTime": "2025-07-31T17:11:15.405799Z",
"updateTime": "2025-07-31T17:11:15.405799Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlM4P_lWP2DctqQUBNKbsi7f7PBXsiuWZv0Pdy0imxuZ32mXBKZVAL81UDsOcKtmxM7QL53WA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUQN2e4lXIAd__e31LRaK7yjvZF7tHwseKFqYALhvATvhipsLy1=s120-c-rp-mo-br100",
"displayName": "June Sheppard"
},
"reviewReply": {
"comment": "June-Thank you so much for sharing your experience. We're glad to know our staff was able to get you taken care of and we truly appreciate your recommendation! ",
"updateTime": "2025-06-11T17:55:30.522107Z"
},
"disabled": false,
"_id": "6848d88bce46eb550fdc303d",
"reviewId": "AbFvOqnf5siNZhHwe5LzM8l2VmNF5vrsbPJU2s6QN-7IqCJPqhoPs0HH9GKvf1f4VR312SJhLElU0w",
"starRating": 5,
"comment": "I bought my hearing aids in September 2024 and they helped so much.\nI was disappointed when 1of my hearing aids wouldn\u2019t charge and of course it was during the weekend, so I was there 1st thing Tuesday when they opened and the staff was friendly and ready to help!\nMy hearing aid has failed and unfortunately it will take a week to replace the staff checked it, cleaned it and ordered me a new hearing aid.\nThe staff again was helpful and friendly.\nI would recommend this place to everyone needing new hearing aids",
"createTime": "2025-06-10T15:49:43.320950Z",
"updateTime": "2025-06-10T15:49:43.320950Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnf5siNZhHwe5LzM8l2VmNF5vrsbPJU2s6QN-7IqCJPqhoPs0HH9GKvf1f4VR312SJhLElU0w",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjV0e30Hbnbn_4KJVUDKgWRmKgSdojJpKwJlckGpBcOU57GNpYkd4w=s120-c-rp-mo-br100",
"displayName": "Frozan Kabiri"
},
"reviewReply": {
"comment": "Thank you, Frozan, for your amazing 5-star rating! We truly appreciate your support and look forward to serving you again.",
"updateTime": "2025-06-11T20:26:52.808676Z"
},
"disabled": false,
"_id": "6837b7a1ce46eb550f2f8b48",
"reviewId": "AbFvOqngM14rEAPhcSkE-ul5CcgsuGtXnDyBWy1IZxVLiP6wVOoOcHMZyv9ezlg_Wn2PvYuLelDGww",
"starRating": 5,
"createTime": "2025-05-28T14:03:58.834346Z",
"updateTime": "2025-05-28T14:03:58.834346Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqngM14rEAPhcSkE-ul5CcgsuGtXnDyBWy1IZxVLiP6wVOoOcHMZyv9ezlg_Wn2PvYuLelDGww",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJYYJJo0gk38kSrNnDh6Wl6ti96Ns7yQk7A7eDG-h7f2bJSAg=s120-c-rp-mo-br100",
"displayName": "Kayli Glover"
},
"reviewReply": {
"comment": "Thank you, Kayli, we appreciate your feedback and support!",
"updateTime": "2025-06-06T15:10:52.602977Z"
},
"disabled": false,
"_id": "6836662ece46eb550f23a6aa",
"reviewId": "AbFvOqnlQWyjTB9gOpYgTJqAaNUbttepHm4vMLb37piM-qJiz2wFuLG9CqlZ_c7O33jLVs1qHp_hJQ",
"starRating": 5,
"comment": "great",
"createTime": "2025-05-27T07:21:50.289454Z",
"updateTime": "2025-05-27T07:21:50.289454Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnlQWyjTB9gOpYgTJqAaNUbttepHm4vMLb37piM-qJiz2wFuLG9CqlZ_c7O33jLVs1qHp_hJQ",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXyaW-v1Ulp44z8Q-3wCAz7Tta7l53utR3MQp1zIQDKlHpNDgyb=s120-c-rp-mo-br100",
"displayName": "Marilyn Gruber"
},
"reviewReply": {
"comment": "Thank you, Marilyn, for your wonderful feedback! We're glad to hear that Alan and Valarie made you feel comfortable during your visit. Your satisfaction means a lot to us, and we appreciate you for sharing your experience with others!",
"updateTime": "2025-04-30T19:08:40.770822Z"
},
"disabled": false,
"_id": "681178f432a04c83a5ac0506",
"reviewId": "AbFvOqklHpRT3pvjrmGOSSuO8fVYXyzWYwa1KYNb2vCLwC8SH8389YuXBhGtzTJtHR-kFxp24PR99w",
"starRating": 5,
"comment": "Both Alan Kelso and Valarie were very helpful, and made me feel confident. Alan put me at ease in explaining and selecting the correct fit and volume level when wearing hearing aids. He was also thoroughly knowledgeable about the Starkey product, the testing of my hearing loss and answered my concerns and questions without rushing through my visit. Valarie with her warm personality and efficient manner almost immediately made me comfortable when I entered their offices. At age 92\u2013I feel my ability to hear clearly \u2014is improved thanks to them and the ongoing technology of U.S Hearing Aid Centers. Marilyn G.",
"createTime": "2025-04-26T18:41:19.598695Z",
"updateTime": "2025-04-26T18:41:19.598695Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqklHpRT3pvjrmGOSSuO8fVYXyzWYwa1KYNb2vCLwC8SH8389YuXBhGtzTJtHR-kFxp24PR99w",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVy7FBurYleaclNf7p9GAGRn0uEzVF5l_7-KtsWxD7Lrhbg2ZoZ=s120-c-rp-mo-br100",
"displayName": "Renee Eades"
},
"reviewReply": {
"comment": "Thank you, Renee, for sharing your wonderful experience! We're glad to hear that you received the support you needed. Your satisfaction means a lot to us!",
"updateTime": "2025-04-30T19:17:06.445725Z"
},
"disabled": false,
"_id": "680ae17a32a04c83a5839cf0",
"reviewId": "AbFvOqmUnbMrVX0I9Bs8sG-lD8_5a0_flOszp8SOClFwsd0JA5EUouyusET9CGUYtgM1johRP0D-vw",
"starRating": 5,
"comment": "The client was help me how work out new hearing aid because my old hearing old more cost fixing instead of new one hearing aid. The client try convincing to insurance pay nothing. Wonderful experience!",
"createTime": "2025-04-24T17:09:49.476470Z",
"updateTime": "2025-04-24T17:11:04.595101Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmUnbMrVX0I9Bs8sG-lD8_5a0_flOszp8SOClFwsd0JA5EUouyusET9CGUYtgM1johRP0D-vw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUQnEEVKlgQfUc_jOVXFyndaM1WtFbct5QPLF2znwiYE1L4Af1x=s120-c-rp-mo-br100",
"displayName": "David Kristoff"
},
"reviewReply": {
"comment": "Thank you, David, for your kind words about your exam and the confidence you have in our office; we truly appreciate your feedback!",
"updateTime": "2025-04-15T16:25:51.973632Z"
},
"disabled": false,
"_id": "67fe15785c0f24c3335c7cac",
"reviewId": "AbFvOqmQiOKqOxj1vDsRqcjZvA7laR-WPa4xLteqz0wvgYjUZT0Azr7qAazFqEhaVF-ji3OIl_tp",
"starRating": 5,
"comment": "Very thorough exam and explanation. I have a lot of confidence in this office.",
"createTime": "2025-04-10T21:00:37.017336Z",
"updateTime": "2025-04-10T21:00:37.017336Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmQiOKqOxj1vDsRqcjZvA7laR-WPa4xLteqz0wvgYjUZT0Azr7qAazFqEhaVF-ji3OIl_tp",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLwieRkVRayiTzbnm5lXZKql5HSQ0KoCEcROIxn9PDtxhoJlQ=s120-c-rp-mo-br100",
"displayName": "Mark Dahlke"
},
"reviewReply": {
"comment": "Thank you, Mark! We're so glad to hear you had the best experience, and we appreciate your kind words about Valerie and Alan.",
"updateTime": "2025-04-15T16:22:18.696145Z"
},
"disabled": false,
"_id": "67e4a066bc4165d14561a3f5",
"reviewId": "AbFvOqlYfzEfQUg3N94UTAoVnZ6nxXYJCFNy1_0N6axWF0Q_w1Em4wA9DuKhBJH0BZXab9v7w1_31Q",
"starRating": 5,
"comment": "Absolute BEST experience! Valerie and Alan were TOP Notch!",
"createTime": "2025-03-26T20:38:32.406862Z",
"updateTime": "2025-09-30T15:59:53.338540Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlYfzEfQUg3N94UTAoVnZ6nxXYJCFNy1_0N6axWF0Q_w1Em4wA9DuKhBJH0BZXab9v7w1_31Q",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLFCJERNAgD3Az_1KYPblE_8MDiWcVW1osCX3jgMGq3MQMjcQ=s120-c-rp-mo-ba12-br100",
"displayName": "John Gruber"
},
"reviewReply": {
"comment": "Thank you, John, for your wonderful feedback! We're so glad to hear that our team made such a positive impact on your hearing journey. It's great to know you're enjoying better hearing now!",
"updateTime": "2025-02-27T17:51:13.813429Z"
},
"disabled": false,
"_id": "67b52f09df21f2c8f31f3725",
"reviewId": "AbFvOqlfvN0w6D3vZF54VeocriAEQ0hSDMm7kHudcXBseTKzF3YqfVgKJc9E4KZSxDVQU35cUiab",
"starRating": 5,
"comment": "Alan Kelso and his assistant are the best! I was reluctant to get hearing aids, but after seeing what Alan was able to do for my mother, I was persuaded to get them for myself. So happy I did. Hearing is good now. I didn\u2019t realize how much I was missing.",
"createTime": "2025-02-14T16:21:21.267303Z",
"updateTime": "2025-02-14T16:21:21.267303Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlfvN0w6D3vZF54VeocriAEQ0hSDMm7kHudcXBseTKzF3YqfVgKJc9E4KZSxDVQU35cUiab",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIBysiQdVPA6E63F8UIsdcowLw3HPvdmkrlU7Ebqy8nfULCXcKx=s120-c-rp-mo-ba12-br100",
"displayName": "Margaret Costa"
},
"reviewReply": {
"comment": "Thank you, Margaret, for your wonderful feedback! We're glad to hear you had such a positive experience with our thorough exam and knowledgeable staff. Your satisfaction means a lot to us!",
"updateTime": "2025-02-03T18:46:57.168038Z"
},
"disabled": false,
"_id": "67a2b27d0a6fe57fb88b0d0d",
"reviewId": "AbFvOql59_etADRjgGOc26ESq06q5rOMEt9eN06wkBj8t8TLJArv6zqLv20BzvsP555NedvFIWh0pQ",
"starRating": 5,
"comment": "Most thorough, informative exam (of any body part) I've ever been on. The testing, diagnosis and fitting of the hearing aides were done in 3 hours as USHearing Aid Centers strives for perfection.. Staff are superior in knowledge to anyone I've spoken with before. Very happy.",
"createTime": "2025-01-31T14:08:44.614604Z",
"updateTime": "2025-01-31T14:08:44.614604Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOql59_etADRjgGOc26ESq06q5rOMEt9eN06wkBj8t8TLJArv6zqLv20BzvsP555NedvFIWh0pQ",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKoJaZ02vZkvea7Nv49WjmLgxuJMZGEZcQsfFOvrmzQd3NBZg=s120-c-rp-mo-br100",
"displayName": "Cliff Shoff"
},
"reviewReply": {
"comment": "Thank you, Cliff! We're glad to hear you were amazed by the technology and had a great experience with Dr. Alan and Valerie. Your feedback means a lot to us!",
"updateTime": "2025-01-31T22:45:02.703621Z"
},
"disabled": false,
"_id": "679c1cf00a6fe57fb86d4a35",
"reviewId": "AbFvOqkl_qEy58_V004nBq0_rJK4cu7HzriNpGLtr9gcd9FwA9Fdk6SiIH1UgZBtB2PAYh3en6XiNw",
"starRating": 5,
"comment": "I was amazed by the new technology. Dr Alan was very professional and very knowledgeable. Valerie was outstanding. A very good experience\u2026",
"createTime": "2025-01-29T19:59:20.865543Z",
"updateTime": "2025-01-29T19:59:20.865543Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkl_qEy58_V004nBq0_rJK4cu7HzriNpGLtr9gcd9FwA9Fdk6SiIH1UgZBtB2PAYh3en6XiNw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocILpr1yKaUz_VvNtCKFbuABeziRzzOxDbALfAb2rMHkd0K9dQ=s120-c-rp-mo-br100",
"displayName": "Shirley Clark"
},
"reviewReply": {
"comment": "Thank you, Shirley, for your kind words! We're glad to hear our team was able to assist you and make the experience enjoyable. Your feedback means a lot to us!",
"updateTime": "2025-01-31T22:49:11.786815Z"
},
"disabled": false,
"_id": "678af76d0a6fe57fb816a411",
"reviewId": "AbFvOqlChd6MMqhyh-hpz482gHQhdwqFzEM6vjC1pUi6l6nzDb1q2z_UxyMJiRaJr3uNAvCdxzPsAA",
"starRating": 5,
"comment": "They really help me out and help me understand what I needed most. The whole staff was very professional and pleasant to work with.",
"createTime": "2025-01-16T23:45:50.792820Z",
"updateTime": "2025-01-17T01:15:47.446228Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlChd6MMqhyh-hpz482gHQhdwqFzEM6vjC1pUi6l6nzDb1q2z_UxyMJiRaJr3uNAvCdxzPsAA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLz-cLJY7hD0Mlv-rTw1MkuUm7hG8ryMt4i9xRK9coLWiQQew=s120-c-rp-mo-br100",
"displayName": "michael wilson"
},
"reviewReply": {
"comment": "Thank you, Michael, for your kind words\u2014your feedback means a lot to us!",
"updateTime": "2025-01-10T19:07:19.450550Z"
},
"disabled": false,
"_id": "67830ec20a6fe57fb8f441e4",
"reviewId": "AbFvOqnFXDPyiTXdjd6pROZ2AHtkL2jdqKwKowqkldUPE7s2KwFNDTXkZV8Nrb5vANx3jQZi5wsWkQ",
"starRating": 5,
"comment": "Technician always very helpful and knowledgeable.",
"createTime": "2025-01-09T15:55:02.668849Z",
"updateTime": "2025-01-09T15:55:02.668849Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnFXDPyiTXdjd6pROZ2AHtkL2jdqKwKowqkldUPE7s2KwFNDTXkZV8Nrb5vANx3jQZi5wsWkQ",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKRMJ_jyEhbcjRLCZIoXQkqLDBFoR4zU7PBjMOIVxYaeWm44Q=s120-c-rp-mo-br100",
"displayName": "Chip Morrison"
},
"reviewReply": {
"comment": "Thank you, Chip, for your kind words; we're glad our team could assist you and provide a loaner set to help with your needs.",
"updateTime": "2025-01-13T14:26:17.089102Z"
},
"disabled": false,
"_id": "677dc8660a6fe57fb8d801d2",
"reviewId": "AbFvOqmW1CxVswjap31_hoGXLWmtlVVqYlFZcyvPdcVUe5p00NKn4x4x--Ommxnf-zL4QsbmmhXYNw",
"starRating": 5,
"comment": "Service was excellent, very helpful and understanding about my problems, and actually gave me a loaner set of hearing aids to while mine are sent back",
"createTime": "2025-01-07T22:18:48.771377Z",
"updateTime": "2025-01-07T22:18:48.771377Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmW1CxVswjap31_hoGXLWmtlVVqYlFZcyvPdcVUe5p00NKn4x4x--Ommxnf-zL4QsbmmhXYNw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLiIQzJ2Io94WnZAHV5YPaDHe0K9xlnrNeECaKFSBmVropAvQ=s120-c-rp-mo-br100",
"displayName": "Nila Shaw"
},
"reviewReply": {
"comment": "Thank you, Nila! We're grateful for your kind words about our team and their dedication to providing helpful and caring service.",
"updateTime": "2024-12-31T14:50:18.552404Z"
},
"disabled": false,
"_id": "6760c7630a6fe57fb80027e2",
"reviewId": "AbFvOql_jPjTVKFCDxeUbdyjIPUBUkvGn2tfZIxUiJQooEOX3TXIql7VzKd6AB97xYcia2by4px4",
"starRating": 5,
"comment": "Super great people,very helpful and caring.",
"createTime": "2024-12-16T15:50:53.046940Z",
"updateTime": "2024-12-16T15:50:53.046940Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOql_jPjTVKFCDxeUbdyjIPUBUkvGn2tfZIxUiJQooEOX3TXIql7VzKd6AB97xYcia2by4px4",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWgYCMO9Nw_L9uL3dJ8sPeIGl2wKSmhrD_sUF_cHgqaTA-zEZo7=s120-c-rp-mo-ba12-br100",
"displayName": "Roy Rego"
},
"reviewReply": {
"comment": "Thank you, Roy, for your kind words! Your feedback means a lot to us.",
"updateTime": "2024-11-29T14:12:53.968304Z"
},
"disabled": false,
"_id": "6747baccc71e6b025819efcd",
"reviewId": "AbFvOqky8WqjMRIads9WwQ6iDUdAy4MCe7_PISKu12kB7RUop92-rPOPRpAnpR5ohHEAe7RXGZmBmQ",
"starRating": 5,
"comment": "Very helpful and accommodating. Educated me on my hearing aids when though I am not a regular customer of theirs.",
"createTime": "2024-11-27T20:23:01.871401Z",
"updateTime": "2024-11-27T20:23:01.871401Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqky8WqjMRIads9WwQ6iDUdAy4MCe7_PISKu12kB7RUop92-rPOPRpAnpR5ohHEAe7RXGZmBmQ",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWTY9w6EvvufqFqzPYkt0damMUx3dcLB20_nURoSsYDM0Py0Sg=s120-c-rp-mo-br100",
"displayName": "Gary Brien"
},
"reviewReply": {
"comment": "Thank you, Gary! We appreciate your kind words!",
"updateTime": "2024-11-26T17:06:45.308545Z"
},
"disabled": false,
"_id": "673fd20bc71e6b0258ecdf97",
"reviewId": "AbFvOqnV22L1Ar8iKGHN-RgxJKoQPDOYFs6Nxa5s8fJ83hKsny01JKo50rWmU6swPJlTObGKD7Xb6g",
"starRating": 5,
"comment": "Kelly is great and Aid works perfectly",
"createTime": "2024-11-21T21:41:10.285829Z",
"updateTime": "2024-11-21T21:41:10.285829Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnV22L1Ar8iKGHN-RgxJKoQPDOYFs6Nxa5s8fJ83hKsny01JKo50rWmU6swPJlTObGKD7Xb6g",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKPJetv6rexw_rqXvxPFFxsYL885nOa5BNrF-YzVjVnCqdJnA=s120-c-rp-mo-br100",
"displayName": "Linda Fisher"
},
"reviewReply": {
"comment": "Thank you, Linda! We're so glad to hear you had a positive experience with your hearing test and evaluation from Alan. Your satisfaction means a lot to us!",
"updateTime": "2024-11-13T18:09:07.888756Z"
},
"disabled": false,
"_id": "6733f461c71e6b0258953bbb",
"reviewId": "AbFvOqn-rwQQZJ8rd0r12zk55rsYvr6X1mzxKD_xQrzUtuYKNnQjbH8iDWXWpeeFyVqGpvZPxjw2",
"starRating": 5,
"comment": "I was very happy with the hearing test and evaluation I received from Alan!",
"createTime": "2024-11-09T16:04:03.049241Z",
"updateTime": "2024-11-09T16:04:03.049241Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqn-rwQQZJ8rd0r12zk55rsYvr6X1mzxKD_xQrzUtuYKNnQjbH8iDWXWpeeFyVqGpvZPxjw2",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocL4CsPkusiINoN7mgdnydXFy7WAa7z9ERBTaf5WHkEL3PF7xg=s120-c-rp-mo-br100",
"displayName": "Constance Lemon"
},
"reviewReply": {
"comment": "Constance, thank you for sharing your experience with us, we appreciate your feedback.",
"updateTime": "2024-10-14T14:27:19.694173Z"
},
"disabled": false,
"_id": "6705d20ec71e6b0258717a89",
"reviewId": "AbFvOqmuML1tH_BZvi5d3PiY3Kvxh9q2jxyXMSZe06Q-UXsK1LZN-MTHkeUj6yDt7t1Yctl2QJNOzg",
"starRating": 5,
"comment": "Alan the audiologist was very thorough and was willing to answer all my questions honestly. Overall I was very satisfied with my experience.",
"createTime": "2024-10-08T20:05:20.778312Z",
"updateTime": "2024-10-08T20:05:20.778312Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmuML1tH_BZvi5d3PiY3Kvxh9q2jxyXMSZe06Q-UXsK1LZN-MTHkeUj6yDt7t1Yctl2QJNOzg",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLShx-vh-KTLarg8CMu6ilaE1r3iodIwnX7Il0oT4B0KhzGBQ=s120-c-rp-mo-br100",
"displayName": "Calvin Carter"
},
"reviewReply": {
"comment": "Calvin, thank you for the 5-star rating!",
"updateTime": "2024-09-15T14:59:29.521623Z"
},
"disabled": false,
"_id": "66e38a00c71e6b025880be2e",
"reviewId": "AbFvOqmDHCA8JJP-qiLzFqLUkn1avSzqQoHK533XWRC7dww3Eeoat1AYEIRT1tye1Zp48lw2Kcxu",
"starRating": 5,
"createTime": "2024-09-12T19:06:49.032736Z",
"updateTime": "2026-03-04T15:58:03.732419Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmDHCA8JJP-qiLzFqLUkn1avSzqQoHK533XWRC7dww3Eeoat1AYEIRT1tye1Zp48lw2Kcxu",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0,
"comment": "Great service as always!"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocImOW7DWr9y8RLs3Ab36TVfzs2YLCdte1rBDQ5SWMB7CUGecA=s120-c-rp-mo-br100",
"displayName": "Stephanie O'Hagan"
},
"reviewReply": {
"comment": "Thank you for your kind words, Stephanie! We appreciate your recommendation and are glad to hear you had a positive experience with us.",
"updateTime": "2024-09-04T13:47:50.548932Z"
},
"disabled": false,
"_id": "66d113f1c71e6b0258fd862d",
"reviewId": "AbFvOqm2YeNjsx4Gj6k1d-VCx0VODZwTyvnpW2K9-jZ2kI9yDDIpt2r-zD98Nyb20-YSOXoPzApZ1g",
"starRating": 5,
"comment": "Very enjoyable appointment. Alan was very professional in explaining every step of the testing session. I recommend if you have any questions or concerns about your hearing this is the place to go.",
"createTime": "2024-08-29T22:10:31.336419Z",
"updateTime": "2024-08-29T22:10:31.336419Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqm2YeNjsx4Gj6k1d-VCx0VODZwTyvnpW2K9-jZ2kI9yDDIpt2r-zD98Nyb20-YSOXoPzApZ1g",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUr45RVsuadsS7ZWMK0GvRB3g9M-ny1KMRpFLCZS-eYz66l2fw=s120-c-rp-mo-br100",
"displayName": "Cindy Gogle"
},
"reviewReply": {
"comment": "Thank you for your kind words, Cindy! We're delighted you had a great experience with us!",
"updateTime": "2024-08-26T13:27:25.354661Z"
},
"disabled": false,
"_id": "66c7da7bc71e6b0258c15793",
"reviewId": "AbFvOqkou7LqfXfBegwJVk1EeKzXj8fydlHSfGi44l_0w2AKkWpqpl01L7j9ZGgqcvq6rcgJMAfEFw",
"starRating": 5,
"comment": "They were amazing. They explained everything to where I understood everything. The office was very clean and had very comfortable chairs and had a snack bar. I recommend going to see them.",
"createTime": "2024-08-22T21:45:19.315893Z",
"updateTime": "2024-08-22T21:45:19.315893Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkou7LqfXfBegwJVk1EeKzXj8fydlHSfGi44l_0w2AKkWpqpl01L7j9ZGgqcvq6rcgJMAfEFw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocL_yH95bvLzjs6IXuTAusS32bzpS8a9khDGWVlvVpVxGPKM9Q=s120-c-rp-mo-br100",
"displayName": "Deborah Powers"
},
"reviewReply": {
"comment": "Thank you for your kind words, Deborah! We appreciate your recommendation!",
"updateTime": "2024-08-21T16:07:01.609945Z"
},
"disabled": false,
"_id": "66c6881bc71e6b0258b87ee8",
"reviewId": "AbFvOqnT__D46wWNHjyNTvvylaN-FqwxOBPFzxpIjh06w80canadiNsyKTlwRyNBLbvZbskPyJZq5g",
"starRating": 5,
"comment": "As always, Valerie and Alan are each top notch at what they do. Highly recommend you try their U. S. Hearing Aid Center in Fernandina Beach, Fl.",
"createTime": "2024-08-21T13:58:57.291667Z",
"updateTime": "2024-08-21T13:58:57.291667Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnT__D46wWNHjyNTvvylaN-FqwxOBPFzxpIjh06w80canadiNsyKTlwRyNBLbvZbskPyJZq5g",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKuWsOkoa-wP1v-CAPVmzz6rDV_Z3LiVAuDAa-SWF67Ws8Tag=s120-c-rp-mo-ba12-br100",
"displayName": "Dana Livatino"
},
"reviewReply": {
"comment": "We're so grateful for your kind words, Dana! Alan and Valerie truly appreciate your recognition of their hard work and dedication. Thank you for choosing us for your hearing aid needs!",
"updateTime": "2024-08-15T14:32:17.728438Z"
},
"disabled": false,
"_id": "66beae1fc71e6b02585537b7",
"reviewId": "AbFvOqmv7-cEiOLekQ3cW3weksDQcPE7d8Jut-fLgk8kPyinygGc_O6xLZnGJNj8B5lSUq4w9YVxPw",
"starRating": 5,
"comment": "The best place for hearing aids. Alan is extremely helpful & knowledgeable. And his assistant Valerie is the best, most caring, & helpful person. We received great care & a great product.",
"createTime": "2024-08-14T21:24:48.966199Z",
"updateTime": "2025-09-12T18:48:28.254075Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmv7-cEiOLekQ3cW3weksDQcPE7d8Jut-fLgk8kPyinygGc_O6xLZnGJNj8B5lSUq4w9YVxPw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIVTduWJmHwtc5-Nad3zZj_zYUqx9OG6QXAef4XyAbJ73yhhw=s120-c-rp-mo-br100",
"displayName": "Charles Corbett"
},
"reviewReply": {
"comment": "Thank you for the positive feedback, Charles!",
"updateTime": "2024-07-02T18:45:22.429255Z"
},
"disabled": false,
"_id": "66beae20c71e6b02585537e8",
"reviewId": "AbFvOqlrdcIggopyfgRRebGnYdP2wVvmtDtc-J0S94OhTPQNpdUKWBwLv9X49TqxqeYlnW6QuAWcrQ",
"starRating": 5,
"comment": "Very helpful",
"createTime": "2024-07-02T17:50:52.717003Z",
"updateTime": "2024-07-02T17:50:52.717003Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlrdcIggopyfgRRebGnYdP2wVvmtDtc-J0S94OhTPQNpdUKWBwLv9X49TqxqeYlnW6QuAWcrQ",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJc_dCkfNaPsBC1CBpG3g8KLJuwH-me26x40vUjGdrRAr-Quw=s120-c-rp-mo-br100",
"displayName": "Lynda Smith"
},
"reviewReply": {
"comment": "Thank you for the 5-star rating, Lynda!",
"updateTime": "2024-06-17T16:06:03.981865Z"
},
"disabled": false,
"_id": "66beae21c71e6b02585537f1",
"reviewId": "AbFvOql3E37ncWZmMd0QLygSd5ozznsTSQuzfiCkaJj5C6BJJdVJB2bstwvK_Rb3XXcs1GIcGaLbYw",
"starRating": 5,
"createTime": "2024-06-13T13:45:05.397259Z",
"updateTime": "2024-08-27T17:42:22.897081Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOql3E37ncWZmMd0QLygSd5ozznsTSQuzfiCkaJj5C6BJJdVJB2bstwvK_Rb3XXcs1GIcGaLbYw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0,
"comment": "Wonderful service from caring people."
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUTfdjR15NfpWgUDPL0XUp8XVK2FOTlRa41CACDcOAlh--rUdc=s120-c-rp-mo-br100",
"displayName": "Kevin Cole (Termite)"
},
"reviewReply": {
"comment": "Thank you for the great rating, Kevin!",
"updateTime": "2024-05-31T15:56:14.243273Z"
},
"disabled": false,
"_id": "66beae21c71e6b0258553804",
"reviewId": "AbFvOqmxP74rwa3K0m1Vz6RhzER0BWYofqsX04G_XaYofyPtlL4NWd3MGH8GuvQ24CQ4w1DYcqt4Vw",
"starRating": 4,
"createTime": "2024-05-31T01:30:32.483850Z",
"updateTime": "2024-05-31T01:30:32.483850Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmxP74rwa3K0m1Vz6RhzER0BWYofqsX04G_XaYofyPtlL4NWd3MGH8GuvQ24CQ4w1DYcqt4Vw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIxCMkbpRh6coo7oZ2hEt4gNFKjTlgul8SGmapaLVC3HWP-Jg=s120-c-rp-mo-br100",
"displayName": "Lynn Arizzi"
},
"reviewReply": {
"comment": "Thank you for the kind words and it was our pleasure assisting your hearing healthcare needs!",
"updateTime": "2024-05-02T18:43:55.945342Z"
},
"disabled": false,
"_id": "66beae21c71e6b0258553816",
"reviewId": "AbFvOqmsDlzhMFojEZ-GM0sFtE1FRDB2OgeQAp6fII9H6VEn21asvJDROksPvqZW5_fLwsWe0ex7mQ",
"starRating": 5,
"comment": "Great explanations of hearing problems\nKind and considerate care.",
"createTime": "2024-04-30T22:23:44.931085Z",
"updateTime": "2025-03-19T21:07:03.510634Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmsDlzhMFojEZ-GM0sFtE1FRDB2OgeQAp6fII9H6VEn21asvJDROksPvqZW5_fLwsWe0ex7mQ",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKLxmKvXsZnCvlcVmwZCfwkOaSbc5KMfhf--VpepcfDlQCoyA=s120-c-rp-mo-br100",
"displayName": "Marrisia Bowen"
},
"reviewReply": {
"comment": "Thank you for your kind words, Marrisia! We appreciate your feedback and we appreciate the five star rating!",
"updateTime": "2024-04-01T14:55:54.145999Z"
},
"disabled": false,
"_id": "66beae22c71e6b0258553832",
"reviewId": "AbFvOqlXDaJQTyrlZtxb1P7acjxbkWFYBaHPTJeJqQ-1gv3XdtixHF42wxlDcFn0OdfpASK_zd2rsA",
"starRating": 5,
"comment": "I was greeted with a kind and friendly person named Valerie. Also met with Mr. Alen that was very knowledgeable about the hearing process.",
"createTime": "2024-03-28T22:58:16.985458Z",
"updateTime": "2025-01-26T19:07:27.114634Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlXDaJQTyrlZtxb1P7acjxbkWFYBaHPTJeJqQ-1gv3XdtixHF42wxlDcFn0OdfpASK_zd2rsA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJptJaWaLrXz0dpG_yZQJe8dUM4MoBi1yYHXwUsESzUfQh7Kw=s120-c-rp-mo-br100",
"displayName": "Dwarren Harrison"
},
"reviewReply": {
"comment": "Your kind words mean a lot to us! We're so glad you found our service easy to understand. Thank you for the 5-star review!",
"updateTime": "2024-03-28T13:41:27.675309Z"
},
"disabled": false,
"_id": "66beae22c71e6b025855383a",
"reviewId": "AbFvOqnti4gEx7LzCDmnrcrMeG_GMhhuL18VbghkMcPaG5EHzi9sBc_W7rmqVRzJvfjUsnVPQ-6-xA",
"starRating": 5,
"comment": "Treated so good, easy to understand.",
"createTime": "2024-03-21T23:54:48.788036Z",
"updateTime": "2024-03-21T23:54:48.788036Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnti4gEx7LzCDmnrcrMeG_GMhhuL18VbghkMcPaG5EHzi9sBc_W7rmqVRzJvfjUsnVPQ-6-xA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLwwdjHhnxI6vLNsMpi0QwlB2uwWlyN-AQ8ZTHs8IA97tz8EQ=s120-c-rp-mo-ba12-br100",
"displayName": "Donald Porch"
},
"reviewReply": {
"comment": "We're so glad to hear that we have been able to make such a positive impact on your well-being, Donald! Thank you for taking the time to share your experience with us.",
"updateTime": "2024-03-28T13:36:26.391352Z"
},
"disabled": false,
"_id": "66beae22c71e6b0258553846",
"reviewId": "AbFvOql1mVfuPI1I3ytphAdV0I6CDqjptE3UjCS65E-TEsEsB8k3O8QZlLwoasLgieSh12O5p7yzEA",
"starRating": 5,
"comment": "Very nice knowledgeable helpful and The genesis 24 made a great difference in my well-being. Thank you.",
"createTime": "2024-03-21T17:59:45.455342Z",
"updateTime": "2024-03-21T17:59:45.455342Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOql1mVfuPI1I3ytphAdV0I6CDqjptE3UjCS65E-TEsEsB8k3O8QZlLwoasLgieSh12O5p7yzEA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKV0K2ZrtowN7V-Mkq2MBip0PCL7WaRpLyvunlyd7edmfyk_A=s120-c-rp-mo-br100",
"displayName": "David White"
},
"reviewReply": {
"comment": "Thank you for the 5-star rating, David!",
"updateTime": "2024-03-21T17:48:08.852294Z"
},
"disabled": false,
"_id": "66beae22c71e6b0258553851",
"reviewId": "AbFvOqn3tIwA5fm86ohJYfTgJEtET9f8Z5OF1H7pmNeXl_8VtNUr6x9kJEPh_Av7uzEXXPs-iZKEGw",
"starRating": 5,
"createTime": "2024-03-07T21:06:56.289576Z",
"updateTime": "2024-03-07T21:06:56.289576Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqn3tIwA5fm86ohJYfTgJEtET9f8Z5OF1H7pmNeXl_8VtNUr6x9kJEPh_Av7uzEXXPs-iZKEGw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ7mJZOSxXdrjk4hVw-n6wqer3QADprW7AMhdERoNwhsjJkUQ=s120-c-rp-mo-br100",
"displayName": "Adelina Barnett"
},
"reviewReply": {
"comment": "Thank you for the 5-star rating, Adelina!",
"updateTime": "2024-03-01T16:22:08.483304Z"
},
"disabled": false,
"_id": "66beae23c71e6b0258553859",
"reviewId": "AbFvOqkS8DVS8ZUU7lEHiEA2mPxTTdZvPxlh0ds1L33NtiYUsf4QUZr0_5GdGyqcVux3LmqxwtghcA",
"starRating": 5,
"createTime": "2024-02-27T20:15:48.566657Z",
"updateTime": "2024-02-27T20:15:48.566657Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkS8DVS8ZUU7lEHiEA2mPxTTdZvPxlh0ds1L33NtiYUsf4QUZr0_5GdGyqcVux3LmqxwtghcA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjU9a0FQqKSyo6fJwvnl9yAe3L3JfJXyUwnd3nRK-rUH5V9jz4Bh=s120-c-rp-mo-br100",
"displayName": "Annie Lyles"
},
"reviewReply": {
"comment": "Thank you for recognizing our efficient service, Annie!",
"updateTime": "2024-02-23T14:59:27.833536Z"
},
"disabled": false,
"_id": "66beae23c71e6b0258553863",
"reviewId": "AbFvOqmG6Y8zZ7rwvQEnvkurlPczy9ZYxB8Sl9hUuMG_Jo3i5FEYaETdhPVMFNekXd-wn_8D2ajyng",
"starRating": 5,
"comment": "Great and efficient service. Personable and caring.",
"createTime": "2024-02-13T23:44:26.860583Z",
"updateTime": "2026-03-26T21:21:44.324027Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmG6Y8zZ7rwvQEnvkurlPczy9ZYxB8Sl9hUuMG_Jo3i5FEYaETdhPVMFNekXd-wn_8D2ajyng",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWK-Ryh_TfG7b2ABHukVd63ljFRbtH4WvyrOHeJcpJ2Qv4_j6bm=s120-c-rp-mo-br100",
"displayName": "Steven Hasse"
},
"reviewReply": {
"comment": "Thank you for the 5-star rating, Steven! We appreciate your support.",
"updateTime": "2024-01-30T16:36:17.244414Z"
},
"disabled": false,
"_id": "66beae23c71e6b0258553870",
"reviewId": "AbFvOqleKMcp8Xf29b-2rUucu_iFXJCjkHe1cLZvkFHkoYAbLy05nm5de0_vLbT8D_8EeHV_hKXFug",
"starRating": 5,
"createTime": "2024-01-30T13:40:18.772442Z",
"updateTime": "2024-01-30T13:40:18.772442Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqleKMcp8Xf29b-2rUucu_iFXJCjkHe1cLZvkFHkoYAbLy05nm5de0_vLbT8D_8EeHV_hKXFug",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVksXqtPT-zvU601zeJOWVPGHQGJm7kihCfF2P5hp_bRU7vNLIh=s120-c-rp-mo-br100",
"displayName": "edward krass"
},
"reviewReply": {
"comment": "Thank you for your kind words, Edward! We're glad to hear that our team made you feel comfortable and provided clear information about our products. We appreciate your support and are grateful for your business!",
"updateTime": "2024-01-12T19:16:51.956444Z"
},
"disabled": false,
"_id": "66beae23c71e6b0258553879",
"reviewId": "AbFvOqkgpgah6IcqHN8q3LUG0RMFfeAqejE4wYkI0Bkl1OliEHh8s_Wt86QUMDyIUnn5ym6l39gFcg",
"starRating": 5,
"comment": "VERY FRIENDLY, never felt so comfortable with the STARKEY way of doing business. Things i was never told about over the years of wearing hearings was made so very clear + the design of the product had me ready to buy right then and there.\nI have never written such a lenghty responce till now, they are the BEST",
"createTime": "2024-01-10T22:46:44.824417Z",
"updateTime": "2024-01-10T22:46:44.824417Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkgpgah6IcqHN8q3LUG0RMFfeAqejE4wYkI0Bkl1OliEHh8s_Wt86QUMDyIUnn5ym6l39gFcg",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjV3H4l0WSGsSRPC4tyIZI6mflPDb3Tpwczq94xpQPLCyQWSW1u6=s120-c-rp-mo-ba12-br100",
"displayName": "Pirate Life Pirate J"
},
"reviewReply": {
"comment": "Thank you so much! We really appreciate your kind words!",
"updateTime": "2024-01-12T19:23:33.637916Z"
},
"disabled": false,
"_id": "66beae23c71e6b0258553883",
"reviewId": "AbFvOqkmUj77MbLBjrSgldhM0cVx_Fwuyi8Rzb2Qx-HS3kM2Ji3maTD_t1IzYjLP_CLgrqY_hM_m",
"starRating": 5,
"comment": "Awesome service. The doctor is great on explaining things.",
"createTime": "2024-01-04T11:44:43.062539Z",
"updateTime": "2024-01-04T11:44:43.062539Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkmUj77MbLBjrSgldhM0cVx_Fwuyi8Rzb2Qx-HS3kM2Ji3maTD_t1IzYjLP_CLgrqY_hM_m",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocK3r7ihz7WY6pgKVl_mu8vpM1uVw6YUyFwywsLqk43qb1m1pA=s120-c-rp-mo-br100",
"displayName": "William Zanin"
},
"reviewReply": {
"comment": "Thank you, William! We appreciate your 5-star rating!",
"updateTime": "2023-12-26T16:24:56.877883Z"
},
"disabled": false,
"_id": "66beae24c71e6b0258553890",
"reviewId": "AbFvOqnEv7R74dwPXTUuw_YtmEPoGWRZfowmvQcrp1UfssEqK3f9EQfF2ZDd5t_fN7yRv5L1awxs",
"starRating": 5,
"createTime": "2023-12-23T00:14:16.053947Z",
"updateTime": "2023-12-23T00:14:16.053947Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnEv7R74dwPXTUuw_YtmEPoGWRZfowmvQcrp1UfssEqK3f9EQfF2ZDd5t_fN7yRv5L1awxs",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUcXOUne_p5B7nLV-uUwR-jTQdbE8S7tVnfTlFekQU4yQCFL79w=s120-c-rp-mo-br100",
"displayName": "Delane Wallace"
},
"reviewReply": {
"comment": "Thank you for the 5-star rating, Delane! We appreciate your support.",
"updateTime": "2023-12-21T20:40:54.288358Z"
},
"disabled": false,
"_id": "66beae20c71e6b02585537cd",
"reviewId": "AbFvOqkdxYOclOavZcyunPsTipPLWgtjFNRSqvS_J1aqtORs5AWeQJWbXditlAbuUeCzeIXX7oMI",
"starRating": 5,
"comment": "Always a pleasure coming there. Everyone is so friendly and helpful.",
"createTime": "2023-12-21T18:08:04.206571Z",
"updateTime": "2025-12-10T22:56:10.546103Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkdxYOclOavZcyunPsTipPLWgtjFNRSqvS_J1aqtORs5AWeQJWbXditlAbuUeCzeIXX7oMI",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVt62y15_stZ3zeDZbbrjjT93thFmlM8pR_5cnZCYLcQsyCteB_=s120-c-rp-mo-br100",
"displayName": "charles husser"
},
"reviewReply": {
"comment": "Thank you for the 5-star rating, Charles! We appreciate your support.",
"updateTime": "2023-12-20T18:41:55.889836Z"
},
"disabled": false,
"_id": "66beae24c71e6b02585538a3",
"reviewId": "AbFvOqnuUwsbnY2etEANq8iZskc1g1w5m-eVm8jlY2eTK8H2OuItuvFAA-BzfAIADW4ERz2MfOus",
"starRating": 5,
"createTime": "2023-12-12T17:52:12.109100Z",
"updateTime": "2025-08-13T17:01:26.103626Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnuUwsbnY2etEANq8iZskc1g1w5m-eVm8jlY2eTK8H2OuItuvFAA-BzfAIADW4ERz2MfOus",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIGJ1aa-AAIfiHsIMaJlyLtWep0WwOneSSL_iTLfkSYPKDOKA=s120-c-rp-mo-br100",
"displayName": "Michael Dillon"
},
"reviewReply": {
"comment": "Thank you for your 5-star rating, Michael! We appreciate your support.",
"updateTime": "2023-11-06T14:33:22.297270Z"
},
"disabled": false,
"_id": "66beae24c71e6b02585538ae",
"reviewId": "AbFvOqmbMIecW4qdGkgoIsDgmRX8MBUcknql0kjgOAy4fDyh1g4uJSdgaHe-g7zC2o4JaEVqHLCmDQ",
"starRating": 5,
"createTime": "2023-10-31T17:46:28.689637Z",
"updateTime": "2023-10-31T17:46:28.689637Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmbMIecW4qdGkgoIsDgmRX8MBUcknql0kjgOAy4fDyh1g4uJSdgaHe-g7zC2o4JaEVqHLCmDQ",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI-edkS6ZIuOPZuUQwgvNlQwSUHorkxLrMwZeRpH8DFgHexqA=s120-c-rp-mo-br100",
"displayName": "Arelina Barnett"
},
"reviewReply": {
"comment": "Thank you, Arelina! We appreciate your 5-star rating!",
"updateTime": "2023-10-27T13:05:10.855077Z"
},
"disabled": false,
"_id": "66beae24c71e6b02585538ba",
"reviewId": "AbFvOqn2btYEz9vk_j7wqlYzeTvxHsgkYhdZlOvcH3Kup5d9_cQ84kWSOgLj4Ug3V6B1AZ54pK4PcA",
"starRating": 5,
"createTime": "2023-10-27T10:53:16.853216Z",
"updateTime": "2023-10-27T10:53:16.853216Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqn2btYEz9vk_j7wqlYzeTvxHsgkYhdZlOvcH3Kup5d9_cQ84kWSOgLj4Ug3V6B1AZ54pK4PcA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWt3w5oLxIP_nwxEPggXP-OBuCu2MAks2_SIOMZ71df_TrLcTlA=s120-c-rp-mo-br100",
"displayName": "Pauline Hartin"
},
"reviewReply": {
"comment": "Thank you, Pauline! We appreciate your 5-star rating.",
"updateTime": "2023-10-13T17:32:18.076634Z"
},
"disabled": false,
"_id": "66beae24c71e6b02585538c3",
"reviewId": "AbFvOqmVVhubupUd0IqmFziEmgyLdaMBKx6X32-KQC0oFTilMWFADiA_1nE6pn3vuGwvT-D0Vk-H",
"starRating": 5,
"createTime": "2023-10-11T17:49:41.129280Z",
"updateTime": "2023-10-11T17:49:41.129280Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmVVhubupUd0IqmFziEmgyLdaMBKx6X32-KQC0oFTilMWFADiA_1nE6pn3vuGwvT-D0Vk-H",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXSX3kK1v42T-Z5Sl1b3YgMhfuAsPzm-mP6F0ZiXFH_xpmbmA0K=s120-c-rp-mo-br100",
"displayName": "Debra Garrett"
},
"reviewReply": {
"comment": "Thank you for your 5-Star review and your kind words, Debra Garrett!",
"updateTime": "2023-09-28T12:39:23.041853Z"
},
"disabled": false,
"_id": "66beae20c71e6b02585537d6",
"reviewId": "AbFvOqkaqQUL4qpuuqEE_R4fG7ojkLT9U9-ifgAbH-n0OzkXDAWCUzBxPCEFK9pE1eVLmy9quut3Tw",
"starRating": 5,
"comment": "Very nice people!",
"createTime": "2023-09-27T22:02:29.391396Z",
"updateTime": "2025-07-23T17:36:55.306398Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkaqQUL4qpuuqEE_R4fG7ojkLT9U9-ifgAbH-n0OzkXDAWCUzBxPCEFK9pE1eVLmy9quut3Tw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLLlYMT2Nn7W3-3o9iX4S39_h0T0KOhd91OvSIW7zik7Ka4ag=s120-c-rp-mo-br100",
"displayName": "Loretta Stokes"
},
"reviewReply": {
"comment": "Thank you for your 5-Star review, Loretta Stokes!",
"updateTime": "2023-09-28T12:36:10.554281Z"
},
"disabled": false,
"_id": "66beae25c71e6b02585538cd",
"reviewId": "AbFvOqkh7qZN7XI4tqeuyrckC_yFMYpeAcDKHIgVX37T_d7oG_r7LwlCMoUcCl8kdSj_TYmt_TnThQ",
"starRating": 5,
"createTime": "2023-09-26T21:53:56.696496Z",
"updateTime": "2023-09-26T21:53:56.696496Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkh7qZN7XI4tqeuyrckC_yFMYpeAcDKHIgVX37T_d7oG_r7LwlCMoUcCl8kdSj_TYmt_TnThQ",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI2iNcimaObfH2okCVCqn-zqGUe9O3_cdhCZNuauYGfm_QtlQ=s120-c-rp-mo-br100",
"displayName": "James Duggan"
},
"reviewReply": {
"comment": "Thank you for your review, James Duggan! We are happy to hear you had a wonderful experience. ",
"updateTime": "2023-09-14T13:38:37.553714Z"
},
"disabled": false,
"_id": "66beae20c71e6b02585537c4",
"reviewId": "AbFvOqnvxh6vP0_zD2roS1ygxzftzkSaKsBFGPu_1mFDr8QPrdzhYmoke2XndHA4Q3HR1pfzXauATw",
"starRating": 4,
"comment": "Wonderful experience. Doctor and staff great",
"createTime": "2023-09-13T21:45:58.990673Z",
"updateTime": "2024-07-24T18:21:44.894352Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnvxh6vP0_zD2roS1ygxzftzkSaKsBFGPu_1mFDr8QPrdzhYmoke2XndHA4Q3HR1pfzXauATw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJk1ti_rwRB8_HnIKI9M0FsjbCpbQ6oPgan6OuzAGegfd_98Q=s120-c-rp-mo-br100",
"displayName": "LoriAnn Prange"
},
"reviewReply": {
"comment": "Thank you so much for your kind words, LoriAnn! We are truly grateful for the opportunity to assist your father and provide him with the care he deserves.",
"updateTime": "2023-08-25T17:03:57.453081Z"
},
"disabled": false,
"_id": "66beae25c71e6b02585538d8",
"reviewId": "AbFvOqkb4pzbL1MjMT8XmdvLgDEkq_jpmYG0AetPrgUkuKjGkR_TpQuGjLqhJHvMNcQygXs1meIwOA",
"starRating": 5,
"comment": "Alan and Valerie go above and beyond in helping my Daddy. They are kind, uplifting, and very professional. This is our hearing aid place from now on!!!",
"createTime": "2023-08-25T15:58:51.906564Z",
"updateTime": "2023-08-25T15:58:51.906564Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkb4pzbL1MjMT8XmdvLgDEkq_jpmYG0AetPrgUkuKjGkR_TpQuGjLqhJHvMNcQygXs1meIwOA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLrIec6ihPJiwQuQuOXrxGz2J0qSE586gr-82WGDsfj_AvqvQ=s120-c-rp-mo-br100",
"displayName": "Hank Decramer"
},
"reviewReply": {
"comment": "Thank you for your kind words, Hank! We're glad to hear that your visit was informative and we appreciate the five star rating! ",
"updateTime": "2023-08-25T17:16:52.882887Z"
},
"disabled": false,
"_id": "66e0e59dc71e6b02586fa1cb",
"reviewId": "AbFvOqkr-w_rdDpbZEe2okGMJpPQVBoDbFcXlBEF74nOu3_f-BF24vpyy6f-u5bYmuSR3KeIZ1MI",
"starRating": 5,
"comment": "My visit was pleasant, prompt as well as very informative. I learned a lot about the quality of my hearing aids as well as the other\/newer technologies that are available. This access to knowledge will come in handy when it is time to replace\/update my hearing aids.",
"createTime": "2023-08-23T21:55:55.013235Z",
"updateTime": "2025-06-04T15:40:48.907409Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkr-w_rdDpbZEe2okGMJpPQVBoDbFcXlBEF74nOu3_f-BF24vpyy6f-u5bYmuSR3KeIZ1MI",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLLnQgkvnw-x_HSfxs41Burdf9FGhM3GA6pZUXiCbx6p5rUAw=s120-c-rp-mo-br100",
"displayName": "Sheri Landin"
},
"reviewReply": {
"comment": "Thank you for the kind words, Sheri! We're glad we could provide you with valuable information and options during your visit.",
"updateTime": "2023-08-25T17:17:55.734961Z"
},
"disabled": false,
"_id": "66beae25c71e6b02585538e2",
"reviewId": "AbFvOqmqpi-MyCwfWbcEa5O2_beaVYaOKsEnftveirQV7ibLcIprasobKf5cTXmXSWOAM5nw1tUINA",
"starRating": 5,
"comment": "Great visit today. The doctor was very knowledgeable and took the time to share a number of helpful hints and options for us. I appreciated it a great deal. Thank you.",
"createTime": "2023-08-23T18:03:24.823168Z",
"updateTime": "2023-08-23T18:03:24.823168Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmqpi-MyCwfWbcEa5O2_beaVYaOKsEnftveirQV7ibLcIprasobKf5cTXmXSWOAM5nw1tUINA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKKECItxms6cWLErczp7Wxx134l_wNv6iS4PXOcF37lY467bQ=s120-c-rp-mo-br100",
"displayName": "James Graf"
},
"reviewReply": {
"comment": "Thank you, James! We appreciate your kind words and support! ",
"updateTime": "2023-08-07T14:31:55.830402Z"
},
"disabled": false,
"_id": "66beae25c71e6b02585538ed",
"reviewId": "AbFvOqkLeki0bs2mmfsstOAchm5ARyhszl4uycsBJGD0arndzjZJv3JFZ_rJS8LchSSVNlOcd06AbA",
"starRating": 5,
"comment": "Very punctual and always works hard for the customer.",
"createTime": "2023-08-04T22:03:30.742161Z",
"updateTime": "2023-08-04T22:03:30.742161Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkLeki0bs2mmfsstOAchm5ARyhszl4uycsBJGD0arndzjZJv3JFZ_rJS8LchSSVNlOcd06AbA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLCZrL_DgJgCCwOLHxm9C9hS0qJV4tUL9Nei9m_BOOsebUZ8Q=s120-c-rp-mo-br100",
"displayName": "Dominique Tribuzio"
},
"reviewReply": {
"comment": "Dominique, thank you for the 5-star rating. We are happy to hear you had a very pleasant experience. ",
"updateTime": "2023-08-03T13:23:00.491208Z"
},
"disabled": false,
"_id": "66beae25c71e6b02585538fa",
"reviewId": "AbFvOql7dsygOnR7mrRZHr-0mfthWxJqbDn2vZDjHMM9nrKrt-XDsUoMIDMm2ndWzF7GK-hwR7T8OQ",
"starRating": 5,
"comment": "Very pleasant experience! The audiologist is very patient, nice and knowledgeable.\nValerie(front office) is also very nice!",
"createTime": "2023-08-02T23:08:24.604537Z",
"updateTime": "2023-08-02T23:08:24.604537Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOql7dsygOnR7mrRZHr-0mfthWxJqbDn2vZDjHMM9nrKrt-XDsUoMIDMm2ndWzF7GK-hwR7T8OQ",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocK-iCPZQ-iBYYIDf4iRTwm6U4iolJE2jp3pbmCOyVOEyyW2MQ=s120-c-rp-mo-ba12-br100",
"displayName": "Kathy Ferguson"
},
"reviewReply": {
"comment": "Thank you for your 5-Star review, Kathy Ferguson!",
"updateTime": "2023-08-03T13:23:43.602205Z"
},
"disabled": false,
"_id": "66beae26c71e6b0258553905",
"reviewId": "AbFvOqlrh6bXsHxJ8CmzmoOKHRHpim-c1RtNYq7YJ49Dus0fK1m7lftQWIx1PNd31fz60BaQMjw4",
"starRating": 5,
"comment": "Friendly service attentive to our needs.",
"createTime": "2023-08-01T22:56:32.253750Z",
"updateTime": "2023-08-01T22:56:32.253750Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlrh6bXsHxJ8CmzmoOKHRHpim-c1RtNYq7YJ49Dus0fK1m7lftQWIx1PNd31fz60BaQMjw4",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocK4B-1_GWjpQUpWrFJ0Zcq8jFlxOGQXzmpBlRqRX4CYCDjUCQ=s120-c-rp-mo-br100",
"displayName": "Edward Martin"
},
"reviewReply": {
"comment": "Thank you so much for the 5-star rating! We greatly appreciate your support.",
"updateTime": "2023-07-14T12:54:39.446403Z"
},
"disabled": false,
"_id": "66beae26c71e6b025855391a",
"reviewId": "AbFvOqkq7JE4ycASdbdlqFEYwWGioLnEGiMXTpOhCX7e4CdiIywjk6rn1KIEQlcRyGKN4mwaag5BLg",
"starRating": 5,
"createTime": "2023-07-14T02:09:15.425308Z",
"updateTime": "2024-09-06T19:59:26.952048Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkq7JE4ycASdbdlqFEYwWGioLnEGiMXTpOhCX7e4CdiIywjk6rn1KIEQlcRyGKN4mwaag5BLg",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0,
"comment": "No wait time. Staff is very approachable and professional. All of my questions were answered."
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjX_IiXcfirOHhjbsgGIQNJv6HkAkTZEvywvrTsO9QdpOKvStkUDuQ=s120-c-rp-mo-ba12-br100",
"displayName": "David Varela"
},
"reviewReply": {
"comment": "Thank you so much, David! We appreciate your kind words and are glad that you had a positive experience with our staff. Thank you for choosing us for your hearing needs!",
"updateTime": "2023-07-14T12:55:34.897956Z"
},
"disabled": false,
"_id": "66beae26c71e6b0258553925",
"reviewId": "AbFvOqkRvpGcomBUVewibD_pnSzqYOwmP4h6ZcFvEaSeyHBQ9YQ3SI0p3ouXhCXeIWe2gI6MixkPcg",
"starRating": 5,
"comment": "Excellent staff and great place to get tested and fit for hearing aid, etc. Thanks.",
"createTime": "2023-07-13T19:07:52.886294Z",
"updateTime": "2023-07-13T19:07:52.886294Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkRvpGcomBUVewibD_pnSzqYOwmP4h6ZcFvEaSeyHBQ9YQ3SI0p3ouXhCXeIWe2gI6MixkPcg",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIXMuntuP581683fR-pmgl9hNtNH_fsa5pck6kZXAi720QDeg=s120-c-rp-mo-br100",
"displayName": "Anita M."
},
"reviewReply": {
"comment": "Thank you so much for your kind words, Anita! It means a lot to us that you took the time to share your wonderful experience with others!",
"updateTime": "2023-07-13T13:48:13.165740Z"
},
"disabled": false,
"_id": "66beae26c71e6b025855392f",
"reviewId": "AbFvOqnL04ny5GmCz0YxnO-C4k4mUjIejx9j_j600Y-CLEBfAEJXeZU0IG3lBHMnuM9aQG1SwjdO",
"starRating": 5,
"comment": "Mr. Kelso is a wonderful hearing specialist! He is thorough in his examination and he explains the results in layman\u2019s terms. Also, he explained the differences between the various hearing aids in order for me to make the most informed selection. His kindness truly matches his professionalism.",
"createTime": "2023-07-13T00:01:57.014938Z",
"updateTime": "2023-07-13T00:01:57.014938Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnL04ny5GmCz0YxnO-C4k4mUjIejx9j_j600Y-CLEBfAEJXeZU0IG3lBHMnuM9aQG1SwjdO",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXEkr7xVOXq7ep7u7U6Fzcbe425Wv-W8aWxhNiTW5vnblhz3yn3=s120-c-rp-mo-br100",
"displayName": "Deidre Kelley"
},
"reviewReply": {
"comment": "Thank you, Deidre! We're thrilled to hear that our hearing aids have made such a positive impact on your life.",
"updateTime": "2023-07-06T14:28:59.738575Z"
},
"disabled": false,
"_id": "66beae27c71e6b0258553938",
"reviewId": "AbFvOqnRbVohRbQkfuYBCb4hl9h5uUFOx7S264a5BTrq1RZHQV__4ho26Xl1ZxqCWqJWrwNGkBUo8g",
"starRating": 5,
"comment": "The experience was an eye opener in that I didn't realize how much I needed hearing aids. I hear much better now!",
"createTime": "2023-07-05T19:32:36.695973Z",
"updateTime": "2023-07-05T19:32:36.695973Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnRbVohRbQkfuYBCb4hl9h5uUFOx7S264a5BTrq1RZHQV__4ho26Xl1ZxqCWqJWrwNGkBUo8g",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUBbJBeYI-lpwPpQb-8gNVx7YfFoGEGIdfAW_FCs1cM0kAPx2Vsdw=s120-c-rp-mo-ba12-br100",
"displayName": "Jennifer P"
},
"reviewReply": {
"comment": "Thank you, Jennifer! We appreciate your kind words and recommendation.",
"updateTime": "2023-06-29T18:38:36.961485Z"
},
"disabled": false,
"_id": "66beae27c71e6b0258553943",
"reviewId": "AbFvOqmvbpcEt3_48-Ddr6nfPCPlkcehmC9E8PBK4Knt1fdgD-cGr7J6aO-aUKTvDUd5dnzOwNu3MQ",
"starRating": 5,
"comment": "This office is great. Friendly and helpful. Highly recommend.",
"createTime": "2023-06-25T02:21:22.444336Z",
"updateTime": "2023-06-25T02:21:22.444336Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmvbpcEt3_48-Ddr6nfPCPlkcehmC9E8PBK4Knt1fdgD-cGr7J6aO-aUKTvDUd5dnzOwNu3MQ",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ1V5Ys_fj4dhb4Ik8pwgauI_dfpt1zi9xDxFWmXYgujcho5w=s120-c-rp-mo-ba12-br100",
"displayName": "Mark DiOrio"
},
"reviewReply": {
"comment": "Thank you, Mark, for your kind words about Valerie and Alan; we're glad they could assist you with your insurance and the new app!",
"updateTime": "2025-04-16T19:39:45.664335Z"
},
"disabled": false,
"_id": "67ff03df32a04c83a5328bd5",
"reviewId": "AbFvOqmO6mCklyeStQc1GfG_ElQVFDKuXkjrPit6dZZaFc-UMhzPQ_gKqdMQj6PTygbSV2TmBZkzzw",
"starRating": 5,
"comment": "Valerie and Alan are terrific. They spent ample time with me going over insurance, devices, and the new app. Very helpful!",
"createTime": "2023-06-20T21:19:16.647436Z",
"updateTime": "2025-04-15T16:23:20.788214Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmO6mCklyeStQc1GfG_ElQVFDKuXkjrPit6dZZaFc-UMhzPQ_gKqdMQj6PTygbSV2TmBZkzzw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLSpC3vOLWTS64Ev8dx47kiqVxQi8EdyjvaOaBr9k8J_hywCQ=s120-c-rp-mo-br100",
"displayName": "Mary Shuhart"
},
"reviewReply": {
"comment": "Thank you so much for the 5-star rating, Mary! We appreciate your support.",
"updateTime": "2023-06-16T14:06:04.041066Z"
},
"disabled": false,
"_id": "66beae27c71e6b025855394f",
"reviewId": "AbFvOqnw8lxh0neOs7h066KnTn2xvARK_KfCJHA4yggeoILYxid_iKKNZ-GZqWg4aBYl3Hbw2McNvw",
"starRating": 5,
"comment": "Alan & his office staff member are absolutely among the best I\u2019ve ever had.!!",
"createTime": "2023-06-16T11:32:49.980012Z",
"updateTime": "2023-06-16T11:50:57.482830Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnw8lxh0neOs7h066KnTn2xvARK_KfCJHA4yggeoILYxid_iKKNZ-GZqWg4aBYl3Hbw2McNvw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJrWHApHHcfJ_O3wqIf1tiLIh4ihtpZkEFVbYMAM_a6MZBtDg=s120-c-rp-mo-br100",
"displayName": "Myderia Tripp"
},
"reviewReply": {
"comment": "Thank you so much for your 5-star review, Myderia! We're thrilled to hear that you had a positive experience with us!",
"updateTime": "2023-05-25T17:38:22.445911Z"
},
"disabled": false,
"_id": "66beae27c71e6b025855395a",
"reviewId": "AbFvOqngbiddw4MkSQty2ubL3IFgEK0LukMBIyx6NbuTUCPCQwq6OonqWoeuoo8k_1VO1TsfqDpgzA",
"starRating": 5,
"comment": "Professional kind courtesy. Love it all. The Doctor was very informative. Took his time. Very impressed.\nMyderia Miller Tripp",
"createTime": "2023-05-24T18:20:30.754294Z",
"updateTime": "2023-05-24T18:20:30.754294Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqngbiddw4MkSQty2ubL3IFgEK0LukMBIyx6NbuTUCPCQwq6OonqWoeuoo8k_1VO1TsfqDpgzA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjU-fCq6cmkBR-bGZy7mfmpGOYH5kmJKZiLvTg4_M8baWaJgIDKt=s120-c-rp-mo-br100",
"displayName": "Janie Westmoreland"
},
"reviewReply": {
"comment": "Thank you for taking the time to leave us this review, Janie! We appreciate your comments and we are glad you allow us to serve your hearing healthcare needs!",
"updateTime": "2023-05-15T14:20:44.247631Z"
},
"disabled": false,
"_id": "66beae20c71e6b02585537df",
"reviewId": "AbFvOqmnZIN7QUNKYhwMVC4I0GU1yXZ3x17i6k43d9sACl9Oy_870IMt9cBKzqX4YDOxSMOfBONr",
"starRating": 5,
"comment": "Friendly and explained future plans thoroughly and receptive to current concerns.",
"createTime": "2023-05-11T23:21:26.144312Z",
"updateTime": "2024-07-03T17:53:09.774840Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmnZIN7QUNKYhwMVC4I0GU1yXZ3x17i6k43d9sACl9Oy_870IMt9cBKzqX4YDOxSMOfBONr",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVqqBPZT3O3bPMmz62NkmLVwBuzP_gZX4Gp0UR5pOys3alXoL71=s120-c-rp-mo-ba12-br100",
"displayName": "Merri Beverly"
},
"reviewReply": {
"comment": "Thank you for sharing your experience with us! We're glad to hear that the doctor provided helpful guidance for your ear health. Looking forward to seeing you again for your hearing test!",
"updateTime": "2024-05-10T19:20:59.465031Z"
},
"disabled": false,
"_id": "66beae21c71e6b025855380d",
"reviewId": "AbFvOqmN8gXts6EnjThPuHQxFkAy5OAYgunTqMtlciMtWO7C40u19vJw8zFRHxGNJahi0Qd9Tzy1",
"starRating": 5,
"comment": "The doctor was so honest, he found wax build-up in my ears, told me how to remedy it so I can come back another day to take a hearing test!",
"createTime": "2023-05-03T22:02:24.229420Z",
"updateTime": "2025-10-23T18:46:24.522896Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmN8gXts6EnjThPuHQxFkAy5OAYgunTqMtlciMtWO7C40u19vJw8zFRHxGNJahi0Qd9Tzy1",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLv6rdTwYyCNPcQOg711X4af5gr7a0arjznhI2H3D_io6RPGw=s120-c-rp-mo-br100",
"displayName": "Carolyn Lewis"
},
"reviewReply": {
"comment": "Thank you for the 5-star rating!",
"updateTime": "2023-04-19T15:17:23.541572Z"
},
"disabled": false,
"_id": "66beae21c71e6b025855381e",
"reviewId": "AbFvOqn0GMNJ4f-4gqVE8OSIu6_DfFleeiIyG8P5WC4SLStIihjYIYaOYi4IXm78c1syFGIaXvQn",
"starRating": 5,
"createTime": "2023-04-13T17:57:32.017309Z",
"updateTime": "2024-04-27T18:22:47.886923Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqn0GMNJ4f-4gqVE8OSIu6_DfFleeiIyG8P5WC4SLStIihjYIYaOYi4IXm78c1syFGIaXvQn",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLKZivEEsOcKYPegawQil8fm3-nPGYrYrDgr7SpbIBzeWpSeg=s120-c-rp-mo-br100",
"displayName": "Amie S"
},
"reviewReply": {
"comment": "Thank you so much for the 5-star review, Amie! We appreciate you and are glad to know that you had a positive experience with our company.",
"updateTime": "2023-03-31T14:13:38.667697Z"
},
"disabled": false,
"_id": "66beae27c71e6b0258553964",
"reviewId": "AbFvOqmKIG8N3apmUh_-M25wOdc8fO3aAVV856yG2x-UrqIlABBW82vTgHJKCIwNR2_HL9u4qk2Y8A",
"starRating": 5,
"createTime": "2023-03-30T22:06:09.985284Z",
"updateTime": "2023-03-30T22:06:09.985284Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmKIG8N3apmUh_-M25wOdc8fO3aAVV856yG2x-UrqIlABBW82vTgHJKCIwNR2_HL9u4qk2Y8A",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKPyqBpZvcPwST6eEJlvUgs7j-GyIKGX-SWsskyCWjvWHr1Ft7f=s120-c-rp-mo-br100",
"displayName": "Ann Oney"
},
"reviewReply": {
"comment": "Thank you for your kind words! We're glad to hear that our staff was able to provide you with professional and knowledgeable service.",
"updateTime": "2023-03-29T15:24:23.213589Z"
},
"disabled": false,
"_id": "66beae28c71e6b025855396d",
"reviewId": "AbFvOqk8tDVdSJPl5mCXYYTayCUyQkYBLo7EvmXVoRSwwHAubgXcySZq5GnF-2SfaGD_HVFLfRsR",
"starRating": 5,
"comment": "Staff is very professional and knowledgeable.",
"createTime": "2023-03-28T23:20:02.222226Z",
"updateTime": "2025-03-20T23:20:39.482125Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqk8tDVdSJPl5mCXYYTayCUyQkYBLo7EvmXVoRSwwHAubgXcySZq5GnF-2SfaGD_HVFLfRsR",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVbvQaShdwA-L3sw9_Fq99p5UXmCXey9HJXjSfCMBXeOQch6o_A=s120-c-rp-mo-ba12-br100",
"displayName": "Maureen Geagon"
},
"reviewReply": {
"comment": "Thank you so very much, Maureen, for the five star rating for our Fernandina Beach clinic!",
"updateTime": "2023-01-25T14:47:16.720520Z"
},
"disabled": false,
"_id": "66beae24c71e6b0258553899",
"reviewId": "AbFvOqlqD4M7bI8POBZd-L_9jM6qZlIBUMsQvIclzEL4oNNTvaEGqumpgpiCUTv33xjPm1p3KPFYRw",
"starRating": 5,
"createTime": "2023-01-24T22:58:03.436659Z",
"updateTime": "2023-12-12T18:06:32.085571Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlqD4M7bI8POBZd-L_9jM6qZlIBUMsQvIclzEL4oNNTvaEGqumpgpiCUTv33xjPm1p3KPFYRw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVYJSHNxvdxf6RZ8HsYyxhOzaSgxOEhpotPx7J0yH_9IwAdu7rY=s120-c-rp-mo-br100",
"displayName": "Bill Snyder"
},
"reviewReply": {
"comment": "Bill-We thank you for the kind words and we are glad to know you had such a great experience with us!",
"updateTime": "2023-01-20T14:09:20.256713Z"
},
"disabled": false,
"_id": "66beae28c71e6b0258553984",
"reviewId": "AbFvOqnE-iclV5Oe7gKHBiqiPr3oPZYD03odAqOjhv88yRKRrtbE-ULwGtcjPA-HGbtGnMeAgZQQcA",
"starRating": 5,
"comment": "Very pleasant experience. Doctor Alan was very good at explaining everything.",
"createTime": "2023-01-20T12:06:40.927306Z",
"updateTime": "2023-01-20T12:06:40.927306Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnE-iclV5Oe7gKHBiqiPr3oPZYD03odAqOjhv88yRKRrtbE-ULwGtcjPA-HGbtGnMeAgZQQcA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjW9E3-a1M1umX2lbCiWWv8MsMLKJTJrC-dlUkxIbbEJt4e8PUYX=s120-c-rp-mo-ba12-br100",
"displayName": "Angela Harris"
},
"disabled": false,
"_id": "66beae28c71e6b025855398d",
"reviewId": "AbFvOql6sv7DX3BJ_XCjQDPtTntoRw_DKSeJ7DvGvTtQrHOhuXvxNEuWocOPOCItKtbfcKTmq5DFpw",
"starRating": 5,
"comment": "Personnel was very friendly and helpful",
"createTime": "2022-12-13T20:42:01.809944Z",
"updateTime": "2022-12-13T20:42:01.809944Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOql6sv7DX3BJ_XCjQDPtTntoRw_DKSeJ7DvGvTtQrHOhuXvxNEuWocOPOCItKtbfcKTmq5DFpw",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKpWBPWkyOiDGmhFcnbblhBYtfNQ33ds0jrau8NQd4WLC-jsQ=s120-c-rp-mo-br100",
"displayName": "Harry Gilliard"
},
"reviewReply": {
"comment": "Thanks, Harry, for the great rating and we look forward to seeing you soon!",
"updateTime": "2022-12-12T15:32:11.098586Z"
},
"disabled": false,
"_id": "66beae28c71e6b025855397a",
"reviewId": "AbFvOqneXGozdlAmF02cb4q7Hl1MDeO5suE7HvkTn1LbLEdj6LI8tai6e4LPoeVaXFuPrZp6nuDDFQ",
"starRating": 4,
"comment": "My visit was with my technician was very professional and informative.",
"createTime": "2022-12-09T14:32:31.634235Z",
"updateTime": "2023-03-17T00:42:40.369840Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqneXGozdlAmF02cb4q7Hl1MDeO5suE7HvkTn1LbLEdj6LI8tai6e4LPoeVaXFuPrZp6nuDDFQ",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJN65yrPT2u9DBgLpUsf4hO5VrCmJAb_cpDiGC5gm8xZP-d7g=s120-c-rp-mo-ba12-br100",
"displayName": "gail mathews"
},
"reviewReply": {
"comment": "Thank you for your 5-Star review, gail mathews!",
"updateTime": "2022-10-07T14:28:45.808330Z"
},
"disabled": false,
"_id": "66beae28c71e6b0258553997",
"reviewId": "AbFvOqlBHm9qdh6-OuE3UUMukHfnCp9I9tHbuGmCLl-xLTBEpHUXFyByLhPGM0fs81aLE-MJsErsHQ",
"starRating": 5,
"createTime": "2022-10-06T23:53:43.413896Z",
"updateTime": "2022-10-06T23:53:43.413896Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlBHm9qdh6-OuE3UUMukHfnCp9I9tHbuGmCLl-xLTBEpHUXFyByLhPGM0fs81aLE-MJsErsHQ",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVE-LFdyqiLIF-3RAqTAzVOcMGinHUeAxJxAskbr5CTRfGogk0b=s120-c-rp-mo-br100",
"displayName": "Ed Hart"
},
"reviewReply": {
"comment": "Thank you so much for the kind review Ed! It was very nice meeting you :)",
"updateTime": "2022-09-06T20:58:12.881830Z"
},
"disabled": false,
"_id": "66beae29c71e6b02585539a2",
"reviewId": "AbFvOqkvcHP6wiNIRPHu53lZwPIG2lyeunpqxM7ADhxXOMD2fL9x0oiDEpyv1ha-imOs0xI2RBRPLA",
"starRating": 5,
"comment": "Again: Very competent, knowledgeable, and friendly staff...",
"createTime": "2022-09-06T20:04:39.840076Z",
"updateTime": "2025-08-12T20:17:20.109573Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkvcHP6wiNIRPHu53lZwPIG2lyeunpqxM7ADhxXOMD2fL9x0oiDEpyv1ha-imOs0xI2RBRPLA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKrK7bcbQ0q6A2ssQ-Jbo7okvYfRgu_be6FXlm8YwqxVExXJQ=s120-c-rp-mo-br100",
"displayName": "Paula Vogelsang"
},
"reviewReply": {
"comment": "Thank you for your 5-Star review, Paula Vogelsang!",
"updateTime": "2022-08-05T15:05:08.224854Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f50e",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnwZwSg_zrvOX35pAccPjPs0x-rTX5agL8cr53hNnGD4dn3nlxQXe3YmiiWFHQsK786KMr2aQ",
"__v": 0,
"comment": "I felt very comfortable with my hearing test. The Doctor was great and explained everything. I would recommend going to U.S. Hearing Aid Centers",
"createTime": "2022-08-05T01:59:57.437896Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqnwZwSg_zrvOX35pAccPjPs0x-rTX5agL8cr53hNnGD4dn3nlxQXe3YmiiWFHQsK786KMr2aQ",
"starRating": 5,
"updateTime": "2022-08-05T01:59:57.437896Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKYJGTkfXQWEkT2Eu77EbhT_keADoI8hszLKfEA3y4EYMxcGw=s120-c-rp-mo-br100",
"displayName": "Robert Russell"
},
"reviewReply": {
"comment": "Thank you for your 5-Star review, Robert Russell!",
"updateTime": "2022-07-25T17:09:46.759860Z"
},
"disabled": false,
"_id": "66beae21c71e6b02585537fa",
"reviewId": "AbFvOqkBigX4Mo0FbThymilAkkQ_f73ScvzFT39GAOKLXcJj1M5P-Hy-k-Nth9_EnjK7escrmWLH",
"starRating": 5,
"createTime": "2022-07-21T22:50:14.104778Z",
"updateTime": "2024-06-12T23:24:17.419371Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkBigX4Mo0FbThymilAkkQ_f73ScvzFT39GAOKLXcJj1M5P-Hy-k-Nth9_EnjK7escrmWLH",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI8Qe6Mr_ieEno16A4zFR0OJ7IiEhOKEwkx3Idj5D_d5i5m2g=s120-c-rp-mo-br100",
"displayName": "Janet Pitts"
},
"reviewReply": {
"comment": "Thank you so much, Janet, for the five star rating! We thank you for letting others know how fantastic Joel is as a provider. Thank you!",
"updateTime": "2022-06-09T13:06:15.226723Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f55f",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOql3GjV5BUY2FdX0Q00mmt-wTY--nami-CAvEpedOgScIhD6dZu_rpzEXlaAuOy9e7G478DW",
"__v": 0,
"comment": "Joel is fantastic to work with - knowledgeable and caring!",
"createTime": "2022-06-08T19:32:06.029149Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOql3GjV5BUY2FdX0Q00mmt-wTY--nami-CAvEpedOgScIhD6dZu_rpzEXlaAuOy9e7G478DW",
"starRating": 5,
"updateTime": "2022-06-08T19:32:06.029149Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI0quFSNvruoaG_zco9X-E2BqwWEV8DAzS9eHcV7xOkiqweYQ=s120-c-rp-mo-br100",
"displayName": "Laura Kujawski"
},
"reviewReply": {
"comment": "Laura-Thank you so much for the kind words. We are so glad that Joel has been able to take such great care of you and help reconnect you to your world. Thank you so very much for the five star rating!",
"updateTime": "2022-03-03T16:37:22.331475Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f6c7",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmNp-5ZNz-aw1W465XFPqxAK9peJjU1FVLa4eTjgbPZCnxVdK9CNmo1oKpThHSZSjNJvsFRNA",
"__v": 0,
"comment": "I found all too often I was replying to someone by saying, \"I didn't hear you, can you please repeat what you said?\" Or there were the times that someone whispered a piece of confidential information to me - that I didn't hear. (Your secret is safe with me.)\nAfter going for the hearing test and learning how much I was missing, I knew it was time to seriously consider getting hearing aids. I did and it is almost like living in a different world.\nFrom my first visit and subsequent visits, Joel Kerr spent as much time as I needed and answered all of my questions. For anyone who has wondered if hearing aids might benefit them, make an appointment with Mr Kerr. I don't think you will be disappointed.",
"createTime": "2022-03-01T21:04:04.537561Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqmNp-5ZNz-aw1W465XFPqxAK9peJjU1FVLa4eTjgbPZCnxVdK9CNmo1oKpThHSZSjNJvsFRNA",
"starRating": 5,
"updateTime": "2022-03-01T21:04:04.537561Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVpWFBL-o_2zlCFyeC0lBFRiGfbwHhA6rogZugPVzWifIN16JzB=s120-c-rp-mo-br100",
"displayName": "James Risen"
},
"reviewReply": {
"comment": "James-We so appreciate the time you took to let others know what Joel was able to do for you. We are happy to know he was able to take care of you and get you hearing well once again during your vacation. Thank you so much for letting others know the type of service they receive when they visit Joel in our Fernandina Beach clinic!",
"updateTime": "2022-02-24T14:34:49.361901Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f576",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkAxPLfloiBAk7c7M9-IPJH1wHKLw0KSy8fvbpjK_mCgg6nCNc6Y-HcgOGU5U7vmJ5okReWnA",
"__v": 0,
"comment": "I was vacationing on Amelia Island and one of my hearing aids stopped working. I didn\u2019t want to spend the next few weeks asking people to repeat themselves. When I Googled hearing aid repair, US Hearing appeared and I was able to get an appointment the following day when I met with Joel Zerr who immediately impressed me with his knowledge of hearing aids. Sometimes he is able to repair them on site, but mine needed to be sent back to the factory for a modification he recommended to permanently fix the problem. In about a week I received a call the hearing aide was back and modified and repaired under guarantee at no cost and I can hear again. Joel is the \u201creal deal!\u201d",
"createTime": "2022-02-23T15:14:24.450889Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqkAxPLfloiBAk7c7M9-IPJH1wHKLw0KSy8fvbpjK_mCgg6nCNc6Y-HcgOGU5U7vmJ5okReWnA",
"starRating": 5,
"updateTime": "2022-02-23T15:14:24.450889Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocK-SlBqGjr5HikuIi0XXwJL1akXzcJXPEFL4SFjcXex6hA5qQ=s120-c-rp-mo-br100",
"displayName": "Carole Mefferd"
},
"reviewReply": {
"comment": "Carole-We so very much appreciate you taking your time to let others know about your experience with Joel in our Fernandina Beach clinic. We are thrilled to know you are more comfortable with your hearing devices after working with Joel and we truly appreciate you letting others know how well you have been treated. Thank you so much for the five star rating and the kind words!",
"updateTime": "2022-02-21T18:08:22.214756Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f685",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqldjReQ_91aPUPWLka7gkr-Pd29sxJ_6OfH3LbLpQZ3fZfUWDgcRWY61C1BIkpvR84MTsJIhg",
"__v": 0,
"comment": "My name is Carole Mefferd and I'm a client of Joel Zerr at US Hearing of Fernandina Beach, FL at 1545 S 14th Street , FB, FL. I have moved several times over the years and been to different hearing specialists, but I must say that Joel is the most knowledgeable and most helpful in explaining to me what must be done to advance my hearing. When I leave his office I feel very comfortable knowing that I will be able to manipulate my aids without messing them up, and even if I were to mess them up I feel comfortable knowing I can call Joel or stop by to see him and explain what I did so he can show me what I did wrong. I feel very comfortable with his business manner and highly recommend him to anyone to either upgrade their hearing aides or to purchase new ones.",
"createTime": "2022-02-21T16:37:47.635901Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqldjReQ_91aPUPWLka7gkr-Pd29sxJ_6OfH3LbLpQZ3fZfUWDgcRWY61C1BIkpvR84MTsJIhg",
"starRating": 5,
"updateTime": "2022-02-21T16:37:47.635901Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJJxCS0htIzw1itZf_5K59EtfcxmVOEA4xWEJIz7mVUtuQq7A=s120-c-rp-mo-ba12-br100",
"displayName": "joe wirth"
},
"reviewReply": {
"comment": "Thank you so much, Joe, for taking the time to leave this five star feedback for our Fernandina Beach clinic!",
"updateTime": "2021-11-19T03:10:33.802648Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f5db",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqm1_QYxLHNeLty5-ing671HOClqojA1PwstPMNxEucS9WUAGONh4h7FClEq3w3FYz3dj_1IHw",
"__v": 0,
"comment": "Nice place to go for your hearing aids, good Dr. lots of help.",
"createTime": "2021-11-17T23:19:35.447676Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqm1_QYxLHNeLty5-ing671HOClqojA1PwstPMNxEucS9WUAGONh4h7FClEq3w3FYz3dj_1IHw",
"starRating": 5,
"updateTime": "2021-11-17T23:19:35.447676Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIGoKi34FdcfxWs1Z2rukAeIUw9jUV2XyN1yEdOfKKI0Klxsw=s120-c-rp-mo-br100",
"displayName": "Hoyet Sawyer"
},
"reviewReply": {
"comment": "Hoyet-We are so grateful for you five star review of our Fernandina Beach clinic! Thank you for letting us know you were so well taken care of. We are glad to know you were comfortable and all of your questions and concerns were addressed by our staff.",
"updateTime": "2021-10-29T17:35:03.715856Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f561",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOql8PZeGy2-9M_NeBAC6Bxa8L6uakX9byI7gWFbOx6cLhP2_CW5fLeoIWyVUQ_WgqV1ntVwQtw",
"__v": 0,
"comment": "The facility was nice easy to find and get into the receptionist was great as well as the doctor they were very nice and professional and made you feel at ease it was a great visit they listen to all of our concerns and answered all of our questions and concerns",
"createTime": "2021-10-29T16:19:11.421335Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOql8PZeGy2-9M_NeBAC6Bxa8L6uakX9byI7gWFbOx6cLhP2_CW5fLeoIWyVUQ_WgqV1ntVwQtw",
"starRating": 5,
"updateTime": "2021-10-29T16:19:11.421335Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUOPbbJ67zMcXZ6GZyr2B6N5Ot68kU16x4r20QcLMLo12Ys9I6c=s120-c-rp-mo-ba12-br100",
"displayName": "Tony Marbry"
},
"reviewReply": {
"comment": "Thanks so much, Tony, for the great feedback for our Fernandina Beach office. We appreciate you taking the time to let us know you had a great experience!",
"updateTime": "2021-10-29T17:36:34.786888Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f513",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmPxB5Z-10-sKEVyYZju7gWKPuli3coZ9eHhfkoCQFp2TSPF5X-e4zZtIecaju1Hr8odKYAqg",
"__v": 0,
"comment": "Very helpful and knowledgeable pretty nice place",
"createTime": "2021-10-29T16:15:07.300555Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqmPxB5Z-10-sKEVyYZju7gWKPuli3coZ9eHhfkoCQFp2TSPF5X-e4zZtIecaju1Hr8odKYAqg",
"starRating": 4,
"updateTime": "2021-10-29T16:15:07.300555Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJzqphnpw2oCnrvIxHuDjcQD-agLjPPE-pAp643UArkgm6qEg=s120-c-rp-mo-ba12-br100",
"displayName": "Jenny"
},
"reviewReply": {
"comment": "Thanks Jenny for the positive review",
"updateTime": "2021-09-17T13:09:04.333563Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f52f",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnPccYKG5U8-N2Pcy9qQFMZ6OfXLm4xnj9rNlUSPGf_px4DBlAmBtA9YMsS2glG1XcgANN44g",
"__v": 0,
"createTime": "2021-09-16T23:02:36.503646Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqnPccYKG5U8-N2Pcy9qQFMZ6OfXLm4xnj9rNlUSPGf_px4DBlAmBtA9YMsS2glG1XcgANN44g",
"starRating": 4,
"updateTime": "2021-09-16T23:02:36.503646Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLEsIjqrLv7wKmbDd9GAX0wIAWebOFzFafJywxzjbk34Mqvpg=s120-c-rp-mo-br100",
"displayName": "Diane Kozlowski"
},
"reviewReply": {
"comment": "Thanks Diane for recognizing Joel and the good work he has done for you. Continued success with your hearing aids!",
"updateTime": "2021-07-13T14:15:16.745628Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f581",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnjehy2zjlmpAqF1bMnPIhZNI-fEW72Po6XXmCIDQjM7kVsKILkiD4w0grMMZVJxjMQKdmB_w",
"__v": 0,
"comment": "Joel does a great job getting your hearing aides adjusted for your needs.",
"createTime": "2021-07-08T23:16:22.944428Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqnjehy2zjlmpAqF1bMnPIhZNI-fEW72Po6XXmCIDQjM7kVsKILkiD4w0grMMZVJxjMQKdmB_w",
"starRating": 5,
"updateTime": "2021-07-08T23:16:22.944428Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLSNOEiV6YaXqHmvL6VbSQjArMNT6BXuz8gIxML7WRb3Uh12Q=s120-c-rp-mo-br100",
"displayName": "Jeffery Vones"
},
"reviewReply": {
"comment": "Right back at you Jeffery! Thank you so much for the review.",
"updateTime": "2021-07-13T14:14:36.325052Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f5b4",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlyrVvuI0NaCCWhaCjzjTHoPK90-E9n0vqRMIBgklBSIFrPzQ4lkrP6o15xKVB-k3zvp-_55Q",
"__v": 0,
"comment": "The best all the way around.",
"createTime": "2021-07-08T22:34:12.990709Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqlyrVvuI0NaCCWhaCjzjTHoPK90-E9n0vqRMIBgklBSIFrPzQ4lkrP6o15xKVB-k3zvp-_55Q",
"starRating": 5,
"updateTime": "2021-07-08T22:34:12.990709Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjX7xgMugzbjgXRQbqWb2L4ARVQjL47mSKk085d_G6SPiRrM0Tmf=s120-c-rp-mo-ba12-br100",
"displayName": "Lord Helmet"
},
"reviewReply": {
"comment": "We appreciate you leaving us a five star review!",
"updateTime": "2021-07-13T14:13:51.359452Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f6fc",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkpa0A_ENs9TVEyaLAQaxb3loauGOzMsSATUsjMpwtxQQDx5QRVX4NboxeCbWeqp9pAiZFwZA",
"__v": 0,
"createTime": "2021-07-08T18:30:45.441770Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqkpa0A_ENs9TVEyaLAQaxb3loauGOzMsSATUsjMpwtxQQDx5QRVX4NboxeCbWeqp9pAiZFwZA",
"starRating": 5,
"updateTime": "2025-02-21T21:51:32.556642Z",
"comment": "Wonderful customer service, will exceed your expectations. Good financing options that make hearing aids very affordable. Absolutely love the staff, they treat you like family."
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJEPDx3K__50kSrxHICxrI3kNLLPTK2GeLgcQJrlGhePaVsWQ=s120-c-rp-mo-br100",
"displayName": "B. C."
},
"reviewReply": {
"comment": "Thanks for the five star review Brenda.",
"updateTime": "2021-05-25T15:41:17.520451Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f649",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqn51j33rgWqTPf4EyigzYO3IA9_pkmlu-wy9BwnTQO8b59iNDIfY1YkBvOmqlQ0Fvhq9EZ1iA",
"__v": 0,
"createTime": "2021-05-24T23:40:31.782958Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqn51j33rgWqTPf4EyigzYO3IA9_pkmlu-wy9BwnTQO8b59iNDIfY1YkBvOmqlQ0Fvhq9EZ1iA",
"starRating": 5,
"updateTime": "2021-05-24T23:40:31.782958Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLp8uLHSDCyqxRGt7oIEMwNDq-_M_fK8n1huxgXa4vzS3U59Q=s120-c-rp-mo-br100",
"displayName": "Karen Hoover"
},
"reviewReply": {
"comment": "Karen, what a wonderful review for the US Hearing Centers clinic and the practitioner Joel! We pride ourselves in taking the time necessary to get to know our patients and what they need. You are never a number in this clinic. Thank you for sharing with the Google community.",
"updateTime": "2021-03-16T18:43:25.154541Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f698",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlZj1A6DjXRypoIm5D5pcDTa_RjE18aPKAZRreE5O1HbzEkZ2CmNrNkqOJ-iWasOcDxoO-G",
"__v": 0,
"comment": "I have enjoyed working with Joel at this location. He is thorough, caring & knowledgeable. He took his time to make sure I was happy with both the fit & the sound. I would recommend them to anyone. I went to an ENT first & was not happy with their lack of support & knowledge. I felt like they just wanted me to buy hearing aids & be gone. It was a big adjustment period for me & I am glad I went with US Hearing & Joel.",
"createTime": "2021-03-16T17:06:07.018516Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqlZj1A6DjXRypoIm5D5pcDTa_RjE18aPKAZRreE5O1HbzEkZ2CmNrNkqOJ-iWasOcDxoO-G",
"starRating": 5,
"updateTime": "2021-03-16T17:06:07.018516Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLvW8R9TLb7eaA_nhm5usW4nokqo8WP1oe8dcTTWU1-2AcgrA=s120-c-rp-mo-br100",
"displayName": "Nancy Bilko"
},
"reviewReply": {
"comment": "Nancy, thanks for the five star Google review and the mention of Joel. We very much appreciate it!",
"updateTime": "2021-03-05T13:41:22.722659Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f696",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqn1lHrwr2K4Cqie19098aeWKTNFOO6CzCGd2hDAqnqfuCKWlENCvANfaJyK0Dhx6X_zK9AXLA",
"__v": 0,
"comment": "Joel is very professional and thorough.",
"createTime": "2021-03-05T00:49:51.602490Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqn1lHrwr2K4Cqie19098aeWKTNFOO6CzCGd2hDAqnqfuCKWlENCvANfaJyK0Dhx6X_zK9AXLA",
"starRating": 5,
"updateTime": "2021-03-05T00:49:51.602490Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIKPw3VgYMs8WCfR-1l806q2dOgv4Uniq3TkChS0iqWphWbMA=s120-c-rp-mo-br100",
"displayName": "Jennifer Way"
},
"reviewReply": {
"comment": "Thanks for the kind words and five star review Jennifer!",
"updateTime": "2021-03-02T13:07:14.748169Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f621",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnmYlQGO6ZvmVVjlGjelLiSxZO-_hzZOrWBlH1hUml7mybveA5Giw1Z6Nnp-KUw7B7vu9BuvQ",
"__v": 0,
"comment": "Very informative, look forward to working with this team of professionals.",
"createTime": "2021-03-02T01:04:49.558966Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqnmYlQGO6ZvmVVjlGjelLiSxZO-_hzZOrWBlH1hUml7mybveA5Giw1Z6Nnp-KUw7B7vu9BuvQ",
"starRating": 5,
"updateTime": "2021-03-02T01:04:49.558966Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJs1lC4GDIfQGquOPrXZ3uOxgS7C54rfsh65t_2MsNDO9OkPg=s120-c-rp-mo-br100",
"displayName": "Bill Kelly"
},
"reviewReply": {
"comment": "Thank you for your review, Bill Kelly!",
"updateTime": "2021-02-15T15:27:47.932823Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f546",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmW6MlMY88CYMMybNvFiNAxgTz_LrCmEy2ncpHUwrO5k-NXMnlWmRW_s5rtuu_HS5A1u0hlVQ",
"__v": 0,
"createTime": "2021-02-12T22:39:50.824676Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqmW6MlMY88CYMMybNvFiNAxgTz_LrCmEy2ncpHUwrO5k-NXMnlWmRW_s5rtuu_HS5A1u0hlVQ",
"starRating": 4,
"updateTime": "2021-02-12T22:39:50.824676Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ1xgBVI8synmEHQDqGtHvDAvDrbHWSw0NeBDhyf7FDiA5O6A=s120-c-rp-mo-br100",
"displayName": "Kevin J. O'Connor"
},
"reviewReply": {
"comment": "Thank you for your 5-Star review, Kevin J. O'Connor!",
"updateTime": "2021-02-04T15:32:26.014171Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f530",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqk7ThxdCdCxKZoU6OJGrHYeHz-A1PxtV5gVc5RmMN8I0-HdKH2LCnPD8tATysf1wpdgk_fG",
"__v": 0,
"createTime": "2021-02-03T22:24:39.189909Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqk7ThxdCdCxKZoU6OJGrHYeHz-A1PxtV5gVc5RmMN8I0-HdKH2LCnPD8tATysf1wpdgk_fG",
"starRating": 5,
"updateTime": "2021-02-03T22:24:39.189909Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWx4yHOaZmWtL5rteoCpP1DKOFn1M1MPz6tjpuDVtXBIPbDAga5=s120-c-rp-mo-br100",
"displayName": "debra pye"
},
"reviewReply": {
"comment": "Thank you for your review, debra pye!",
"updateTime": "2021-01-06T20:16:53.783037Z"
},
"disabled": false,
"_id": "66beae1fc71e6b02585537bb",
"reviewId": "AbFvOqmlEy4fpe1tXvMGuTdG8f1cXclXsbByuLBmt-V55IB15JgtXYx52AHNIRdlLBzLvUqGFyO0HA",
"starRating": 5,
"comment": "I had a good visit today, and the, doctor was not just extremely interested in my hearing he was also knowledgeable in any area that I could benefit from for my needs to wear my hearing aids and enjoying so doing .\nThank you for the opportunity to work with you US Hearing and you make it worth the distance because I enjoy your professionalism.",
"createTime": "2021-01-05T22:47:25.637731Z",
"updateTime": "2025-06-17T18:55:15.212094Z",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqmlEy4fpe1tXvMGuTdG8f1cXclXsbByuLBmt-V55IB15JgtXYx52AHNIRdlLBzLvUqGFyO0HA",
"location": "65f36d83c7fb1ad955d55da1",
"__v": 0
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXxuIL4ZrtHbJn0tBuKohPFLfsH59Xx6PtuKDN51Z0YYNO6NjU=s120-c-rp-mo-br100",
"displayName": "Gary czito"
},
"reviewReply": {
"comment": "Thank you for your review, Gary!",
"updateTime": "2020-12-29T17:01:22.610652Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f5b9",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkUKfnESIGS36dABBDMxnKLlQx_4c7zbMamvAQTUeO-ZFXfa6R1zyy8d1Kha1J9q1_wEnhnoQ",
"__v": 0,
"comment": "Great service and follow up. Joel works to maximize the best hearing possible.",
"createTime": "2020-12-23T10:47:16.400401Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqkUKfnESIGS36dABBDMxnKLlQx_4c7zbMamvAQTUeO-ZFXfa6R1zyy8d1Kha1J9q1_wEnhnoQ",
"starRating": 5,
"updateTime": "2020-12-23T10:47:16.400401Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUebXXyoBYej88BQ5-cNlQzIGrL1UnE7qAX9AZAWNf5FSdxIWRmag=s120-c-rp-mo-ba12-br100",
"displayName": "Gregory"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f60a",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkCKjDsXaAFw4SImwpWE7TouCdxuJ7TyDwWZuwim0zZKtoOUlgVUb-JErxAGxJ0ZSoRrP81cw",
"__v": 0,
"comment": "Great food, drinks and service. Need I say more?",
"createTime": "2020-02-24T01:43:45.582529Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqkCKjDsXaAFw4SImwpWE7TouCdxuJ7TyDwWZuwim0zZKtoOUlgVUb-JErxAGxJ0ZSoRrP81cw",
"starRating": 5,
"updateTime": "2020-02-24T01:43:45.582529Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIQFv7TQaXdkBHa9olx1GiUJKy4GUDh77AB29OL1aXgbOQM0w=s120-c-rp-mo-br100",
"displayName": "Lauren McCarthy"
},
"reviewReply": {
"comment": "Thank you for taking the time to leave us a review!",
"updateTime": "2020-02-21T21:50:46.205937Z"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f569",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkttpvLKNzdf3ejw54F8RTRTBfslTm4QU9GKVQ5KnZFfu2yMfBr61JLR8t40mgFFu1k584QaQ",
"__v": 0,
"comment": "I brought my 96 year old father in to see what was wrong with his VA Hearing Aids. Melissa was so kind. She cleaned them and changed tubes. She said that we might want to go back to the VA for new ones and they would be glad to service them. After several months of trying to work with the VA, I was so frustrated, that I made an appointment with Matthew to get Dad new Hearing Aids. Matthew showed so much respect and patience to my father, I was very impressed. He worked with Dad finding the exact hearing aids he needed. It was such a joy to see the smile on Dad's face when he could easily hear the conversations around him. Thank You",
"createTime": "2020-02-16T23:47:18.392843Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqkttpvLKNzdf3ejw54F8RTRTBfslTm4QU9GKVQ5KnZFfu2yMfBr61JLR8t40mgFFu1k584QaQ",
"starRating": 5,
"updateTime": "2020-02-16T23:47:18.392843Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWawz7IILPnBiJXR6WJI_u7G3XIwC5wJHBhc5KkFHjche6RLuIe=s120-c-rp-mo-ba12-br100",
"displayName": "Maureen Tolley"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f56a",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkhxen0fBquq59Xjt2vRTacbPeqTc81zvZ3uDT1517iuVY5pss06qzx4VLDXl7pLHIIjnDPnQ",
"__v": 0,
"comment": "The staff is so friendly and make you feel very comfortable. Melissa always greets you with a big smile. They have new equipment for testing your hearing and adjusting the hearing aids themselves. Matthew is very up to date. He takes his time and explains things as he is doing them. Great staff.",
"createTime": "2019-11-22T00:00:20.699693Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqkhxen0fBquq59Xjt2vRTacbPeqTc81zvZ3uDT1517iuVY5pss06qzx4VLDXl7pLHIIjnDPnQ",
"starRating": 5,
"updateTime": "2019-11-22T00:00:20.699693Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJ_B8a136UxKL5C5Pc1v3AEAM-B2aQ1Mei7hxzuvvSjM29WV_vf=s120-c-rp-mo-ba12-br100",
"displayName": "Carmen Jones"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f578",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnUoVJVwPvJujRPjkG2WQLWutNfS_A9VAtpvOrNh_EQSap0vKsEmcH2NRYgFZDLrCa9BhDjNA",
"__v": 0,
"comment": "Let me start with the customer service from Melissa; Great! Matthew, the audiologist is just amazing. His knowledge and way to explain in lay terms, is what you wish every healthcare provider will be.\n\nI am so grateful and impressed with Matthew. He made me feel welcome and at ease.\n\nI highly recommend him for your hearing needs.\n\nThank you Matthew. Keep up the good work!!\n\nCarmen",
"createTime": "2019-11-13T19:52:35.728641Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqnUoVJVwPvJujRPjkG2WQLWutNfS_A9VAtpvOrNh_EQSap0vKsEmcH2NRYgFZDLrCa9BhDjNA",
"starRating": 5,
"updateTime": "2019-11-13T19:52:35.728641Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKjX_CwjL57VOPdN-QVOOyZDJ3iqACBGH799cGz6Jid5XppqA=s120-c-rp-mo-br100",
"displayName": "Oscar Odom"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f531",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqkGplze8ev-7q6hsWKrIK56BumA5bWOVmuBA8gId3lJl6acTCnlkk0Znez8Tl7rRy1XBdx6gQ",
"__v": 0,
"comment": "Great service. Wouldn't go anyplace else.",
"createTime": "2018-04-17T16:12:12.406Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqkGplze8ev-7q6hsWKrIK56BumA5bWOVmuBA8gId3lJl6acTCnlkk0Znez8Tl7rRy1XBdx6gQ",
"starRating": 5,
"updateTime": "2018-04-17T16:12:12.406Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUxTPdMQI_WRr2lRnzDWTcjPTzpRgLN4zsYrdJlsQqMitVZAbnI=s120-c-rp-mo-br100",
"displayName": "Sue Stewart"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f522",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqnDUj55SkmyVx6a14DUW-uBFeYTdEe4p8EwO_CRQHACFkq59hh-bGg0hiwzXuIY_nL8ALb-FA",
"__v": 0,
"comment": "Walking through the door knowing I would probably need hearing aids was very difficult for me. First person I meet is Melissa who is so kind & very professional. She was very knowledgeable & also very good at calming me down. Then I meet Jerry Howard who I immediately felt very comfortable because I could tell that he was a professional that knew his craft. Also, I must admit that over time he has been very patient with me because I\u2019m not always compliant. Best choice I could have made.",
"createTime": "2018-03-12T13:43:54.321Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqnDUj55SkmyVx6a14DUW-uBFeYTdEe4p8EwO_CRQHACFkq59hh-bGg0hiwzXuIY_nL8ALb-FA",
"starRating": 5,
"updateTime": "2018-03-12T13:43:54.321Z"
},
{
"reviewer": {
"profilePhotoUrl": "https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWqdvFqZwaJo4cg-97GJLl-GBYmYyF_PdIXgZEMOphO0Qym1Kw=s120-c-rp-mo-ba12-br100",
"displayName": "Roger D"
},
"disabled": false,
"_id": "66beae292a2ed0a3aa83f669",
"name": "accounts\/117162998454473371158\/locations\/1993572858120922715\/reviews\/AbFvOqlT8GlanwgxBD5bS50rE2nE4uvihjKp_oaJxAZuRY2k3qGIqUg9rw9pCbfgALWQzg26RW84XQ",
"__v": 0,
"comment": "Melisa, her kindness, helpfulness & care.",
"createTime": "2016-11-17T23:09:34.748Z",
"location": "65f36d83c7fb1ad955d55da1",
"reviewId": "AbFvOqlT8GlanwgxBD5bS50rE2nE4uvihjKp_oaJxAZuRY2k3qGIqUg9rw9pCbfgALWQzg26RW84XQ",
"starRating": 4,
"updateTime": "2016-11-17T23:10:38.903Z"
}
]
Allan and Valerie were great. Warm welcome, great information, testing, and explaining test results. Very professional and kind..
Dan Williams, on GoogleI was concerned about my hearing but reluctant to make an appointment to have it checked. As it turns out my slight hearing loss is consistent with my age. There was no high pressure sales pitch to buy an aid. Mr. Kelso and Valerie were considerate and professional. Glad I...
Rob B., on GoogleAppointment was a pleasant experience
Maria Lindsay, on GoogleAlan Kelso took a lot of time to explain everything carefully. Staff also very cordial and inviting.
Mary Massman, on GoogleAlan & Valerie are always very friendly and helpful. Alan is extremely knowledgeable about hearing aids and can resolve any issues or questions that I have. I appreciate them both very much. They’re awesome.
Dave Shreve, on GoogleExcellent service, professional, on time and quick!
Joe Costa, on GoogleAlways great respectful service
Doug and Wendy St. Pierre, on GoogleMy benefits were explained in detail, and the features of the hearing aid were also covered in detail.
David Boyce, on GoogleBest Hearing aid center in the country …. Very professional and treated with southern hospitality at all times … very knowledgeable of the hearing aid industry and keeps you up to date on any new technology on the Horizon…
billy morris, on GoogleExplained everything in detail
Mickey Roland, on GoogleThey are always so friendly and attentive to my needs. They even took me earlier than my appointment today since I was already in the neighborhood.
Tammy, on Google
